EBOX and Wakey Internet are both independent, no-contract Canadian internet providers that resell access to networks owned by larger companies rather than building their own last-mile infrastructure. EBOX sells DSL and Fibre internet primarily over Bell network infrastructure in Ontario and Quebec, with possible additional cable access through Cogeco or Videotron in some areas where fibre is not yet available, and prices every plan at a flat ongoing rate. Wakey Internet resells cable over the Rogers network and fibre over the Telus network across Alberta, British Columbia, Manitoba, Ontario, and Saskatchewan, with most plans currently on limited-time promotional pricing. The two providers overlap only in Ontario, so this page compares their Ontario lineups head to head on plans, pricing, speeds, coverage, contract terms, equipment, and support.
Plans and pricing
EBOX offers four plan tiers, each priced identically in Ontario and Quebec, for 8 plans in total. Every EBOX price is a regular, ongoing rate with no promotional discount. Wakey Internet lists 16 plans: 5 for Ontario and 11 for Alberta, BC, Manitoba, and Saskatchewan. All five Wakey Ontario plans currently carry a limited-time promotional discount off a higher regular price. Because Ontario is the only province both providers serve, the cards below show the full EBOX lineup next to all five Wakey Ontario plans.
On current promotional pricing, Wakey has the lower Ontario entry price: Everyday 30 at $45/mo (regular $55) is $9 below the cheapest EBOX plan at $54/mo, but EBOX gives 150/150 Mbps Fibre for that $54 against 30/5 Mbps cable. Around $50, Wakey Everyday 100 (100/30 Mbps) costs $50/mo on promo (regular $65), while EBOX 150/150 Mbps Fibre costs $54/mo with five times the upload. At the gigabit tier, EBOX 1000/750 Mbps Fibre is $69/mo, $10 below the Wakey Supercharged 1000 promo price of $79/mo (regular $99) and with 15 times the upload (750 vs 50 Mbps). Wakey is the only one of the two offering a speed above 1 Gbps in Ontario, with 1500/50 Mbps at $99/mo (regular $119). Once the Wakey promotions end, every Wakey Ontario plan (regular $55 to $119/mo) costs more than the EBOX entry price of $54/mo.
Network and coverage
EBOX and Wakey serve largely different footprints, with Ontario as the only shared province. EBOX runs its Fibre and DSL plans primarily over Bell network infrastructure in Ontario and Quebec, and may also use cable infrastructure from Cogeco or Videotron in some areas where fibre is not yet available. Wakey Internet resells cable over the Rogers network and fibre over the Telus network across Alberta, British Columbia, Manitoba, Ontario, and Saskatchewan. EBOX is the only one of the two serving Quebec, while Wakey is the only one serving the four western provinces. In Ontario, the choice comes down to technology: Bell-network Fibre from EBOX versus Rogers-network cable from Wakey, since Wakey fibre is limited to select areas of Alberta and BC.
EBOX reaches two provinces and Wakey reaches five, so anyone in Alberta, BC, Manitoba, or Saskatchewan has only Wakey as an option, and anyone in Quebec has only EBOX. Upload speed is the sharpest technical difference in Ontario: Wakey Ontario plans top out at 50 Mbps upload, while EBOX Fibre plans run from 150 to 750 Mbps upload. Outside Ontario, Wakey offers up to 200 Mbps upload on higher-tier cable plans in select areas of Calgary, Edmonton, Vancouver, Winnipeg, Kelowna, and other eligible communities, and 1,000 Mbps upload on its fibre plan in Alberta and BC.
Head-to-head comparison
| EBOX | Wakey Internet | |
|---|---|---|
| Starting price | $54/mo (50/10 DSL or 150/150 Fibre, ON & QC) | $45/mo promo in ON (30/5, regular $55) · $29/mo in AB, BC, MB, SK |
| Entry-level fibre (Ontario) | 150/150 Mbps · $54/mo | Not offered in ON (fibre in AB, BC only) |
| Value around $50-55/mo (Ontario) | 150/150 Mbps Fibre · $54/mo | 100/30 Mbps Cable · $50/mo promo (regular $65) |
| Gigabit-tier price (Ontario) | $69/mo (1000/750 Fibre) | $79/mo promo (1000/50 Cable, regular $99) |
| Top residential speed | 1,000 Mbps (1000/750 Fibre) | 1,500 Mbps (1500/50 Cable, ON, $99/mo promo, regular $119) |
| Max upload speed (Ontario) | 750 Mbps | 50 Mbps |
| Pricing structure | Flat regular rate on all plans | Limited-time promo on all ON plans; duration not specified |
| Data cap | Unlimited (all plans) | Unlimited (all plans) |
| Contract | No contract (all plans) | No contract (all plans) |
| Price lock guarantee | Not listed | Not offered |
| Installation and equipment | $0 modem, $0 router rental, $0 installation, $0 shipping | Free modem & Wi-Fi loan, activation, and pro installation on select plans |
| Provinces served | 2 (ON, QC) | 5 (AB, BC, MB, ON, SK) |
| Underlying network(s) | Bell (primary) | Rogers (cable), Telus (fibre) |
| TV | TV add-on available; no bundle discount | Not offered |
| Phone support | Yes | Not listed |
| Customer rating (Topicks.ca) | No rating yet | 0/5 |
Contract and pricing details
EBOX sells every plan on a no-contract basis at a flat, ongoing rate. No plan shows a promotional discount or a regular price that applies later, and all four tiers are priced the same in Ontario and Quebec: $54/mo for 50 Mbps ADSL or 150 Mbps Fibre, $59/mo for 500 Mbps Fibre, and $69/mo for 1 Gbps Fibre.
Wakey Internet also sells every plan without a contract, but all five of its Ontario plans currently carry a limited-time discount: $10/mo off Everyday 30 (regular $55), $15/mo off Everyday 100 (regular $65), $13/mo off Everyday 50 (regular $65), $20/mo off Supercharged 1000 (regular $99), and $20/mo off Supercharged 1500 (regular $119). Under the current promotion, Everyday 100 ($50/mo) is priced below Everyday 50 ($52/mo), although both have the same $65 regular price. Wakey prices its western plans separately from its Ontario plans, and some western tiers (Starter 5, Starter 10, Supercharged 500, Supercharged 750) carry no promotional discount. The promotion length was not specified, so confirm the promo window and post-promo price directly with Wakey before signing up.
Equipment and installation
EBOX includes installation, modem rental, wireless router rental, and shipping at no cost on its plans, removing the upfront equipment and setup costs that some providers charge separately. Specific self-install versus professional-install procedures were not included in the data provided for this page; confirm exact installation logistics directly with EBOX if needed.
Wakey Internet offers a free modem and Wi-Fi equipment loan, free activation, and professional installation on select plans rather than the full lineup. Which specific plans qualify was not confirmed, so check eligibility for the exact plan you are considering directly with Wakey before signing up.
Perks and add-ons
EBOX waives the modem rental fee, wireless router rental fee, installation fee, and shipping fee across its lineup. EBOX also offers TV as an add-on, though there is currently no bundle discount for combining internet and TV.
Wakey Internet does not have a confirmed money-back guarantee, TV, or mobile bundle. Its main differentiators are professional installation and a free equipment loan on select plans, plus multi-language customer support.
Customer support
EBOX offers the broader mix of contact channels, including phone support, email, and Facebook Messenger alongside live chat and a FAQ. Wakey takes a digital-first approach with live chat, self-serve tools, a ticket system, and a network status page, and adds multi-language support. EBOX does not yet have a published rating on Topicks.ca, and Wakey currently sits at 0/5.
Who should choose which?
- You live in Quebec: EBOX serves Quebec, while Wakey Internet does not
- You need strong upload speeds in Ontario: EBOX Fibre plans offer 150 to 750 Mbps upload, versus a 50 Mbps maximum on Wakey Ontario plans
- You want the cheapest gigabit plan in Ontario: EBOX 1000/750 Mbps Fibre at $69/mo is $10 below the Wakey 1000/50 Mbps promo price of $79/mo, and $30 below its $99 regular price
- You want Fibre in Ontario: Wakey fibre is limited to select areas of Alberta and BC, so Wakey Ontario plans are cable only
- You want a price that will not jump after a promotion: every EBOX plan is a flat ongoing rate, while all Wakey Ontario plans are on limited-time promo pricing with regular rates from $55 to $119/mo
- You want free equipment and setup on every plan: EBOX includes the modem, router rental, installation, and shipping at no cost
- You prefer to reach support by phone, email, or Facebook Messenger
- You live in Alberta, BC, Manitoba, or Saskatchewan: Wakey serves all four, and EBOX serves none of them
- You want the lowest entry price: Wakey starts at $29/mo in the western provinces, and its Ontario Everyday 30 plan is $45/mo on promo, $9 below the cheapest EBOX plan
- You want the fastest download speed in Ontario: Wakey Supercharged 1500 offers 1500/50 Mbps at $99/mo on promo (regular $119), above the EBOX 1 Gbps maximum
- You want symmetrical gigabit fibre in Alberta or BC: Wakey Supercharged Fibre 1000 offers 1000/1000 Mbps at $89/mo on promo (regular $129)
- You mostly download and want 100 Mbps for under $54 in Ontario: Wakey Everyday 100 (100/30 Mbps) is $50/mo on promo
- You prefer support in a language other than English, or a ticket-based support system
EBOX wins on upload speed, Fibre technology in Ontario, gigabit price, pricing stability, and free equipment. Its 1000/750 Mbps Fibre plan at $69/mo undercuts the Wakey Ontario gigabit plan on both price and upload, its prices are flat ongoing rates rather than promotions, every plan includes free installation, modem, router, and shipping, and it is the only one of the two serving Quebec.
Wakey Internet wins on geographic reach, entry price, and top download speed. It serves five provinces including four EBOX does not reach, starts at $29/mo in the West and $45/mo on promo in Ontario, offers 1,500 Mbps in Ontario, and has a symmetrical 1000/1000 Mbps fibre plan in Alberta and BC.
The deciding factor for most subscribers is province first: outside Ontario, only one of the two will be available. In Ontario, the choice comes down to whether upload speed and stable flat pricing (EBOX) matter more than the lowest current promo price or a download speed above 1 Gbps (Wakey).
View the Bell internet coverage map, Rogers internet coverage map, and Telus internet coverage map on Topicks.ca to check service availability in your area.
