Oxio and Wakey Internet are both no-contract internet resellers operating over major Canadian carrier infrastructure rather than their own last-mile networks. Oxio, now owned by Cogeco, resells over Videotron, Cogeco, and Rogers networks depending on region, serving Quebec, Ontario, British Columbia, Alberta, Manitoba, and Saskatchewan. Wakey Internet resells over Rogers cable and Telus fibre infrastructure, serving Alberta, British Columbia, Manitoba, Ontario, and Saskatchewan, and is the only one of the two offering a symmetrical gigabit fibre plan. Both providers run month-to-month with no contract and include unlimited data on every plan. Where they differ is in technology mix, promotional pricing structure, equipment terms, and customer support channels.
Plans and pricing
Oxio's pricing is regular, ongoing pricing rather than a limited-time promotion, starting at $25/month for a 15/2 Mbps entry plan in Ontario and $50/month for 30/10 Mbps in Quebec. Wakey Internet's entry price is $29/month for a 5/0.512 Mbps plan across Alberta, BC, Manitoba, and Saskatchewan, and most of its higher-tier plans currently carry a "limited time" promotional discount off a stated regular price, so many of its everyday and gigabit-class plans are temporarily cheaper than their listed regular rate. Wakey's lineup spans 16 plans across cable and fibre technology, while Oxio's 22 plans are cable-only across three underlying networks.
At comparable download tiers, Oxio's regular pricing and Wakey's promotional pricing land close together. At 100 Mbps in Alberta, BC, Manitoba, and Saskatchewan, Wakey's Everyday 100 is $60/month (promo, regular $65) for 100/100 Mbps, while Oxio's Ontario-only 100/100 plan is $52/month, though the two aren't sold in the same provinces at that spec. The clearest apples-to-apples comparison is at matched upload speed: Wakey's Supercharged 1000 (1000/200 Mbps) is $79/month on promo (regular $92), undercutting Oxio's symmetrical-upload gigabit plan at 1000/200 Mbps for $85/month. Wakey is also the only one of the two offering a fully symmetrical gigabit fibre plan, 1000/1000 Mbps for $89/month (promo, regular $129), in Alberta and BC. The key caveat with Wakey is durability: most of its plan prices above the Starter tier carry a "limited time" promotional discount, while Oxio's rates are stated as regular, ongoing pricing.
Network and coverage
Both providers resell over major carrier infrastructure rather than owning their own last-mile network. Oxio uses Videotron in Quebec, Cogeco in Ontario, and Rogers infrastructure in BC, Alberta, Manitoba, and Saskatchewan. Wakey Internet resells cable over the Rogers network and fibre over the Telus network, across Alberta, British Columbia, Manitoba, Ontario, and Saskatchewan. The two providers overlap in Ontario, BC, Alberta, Saskatchewan, and Manitoba. Oxio is the only one of the two serving Quebec; Wakey does not operate there. Wakey is the only one of the two offering fibre technology, available in select areas of Alberta and BC. Neither provider operates in Nova Scotia, Prince Edward Island, Northwest Territories, Yukon, or Nunavut.
Upload speed on Wakey's higher-tier cable plans varies by city: 200 Mbps upload is available in select areas of Calgary, Edmonton, Vancouver, Winnipeg, Kelowna, and other eligible communities, while other addresses on the same plans are capped at up to 50 Mbps upload. This is why Wakey's Ontario-listed plans generally show lower upload speeds than its Alberta/BC/Manitoba/Saskatchewan-listed plans of the same download tier. Always confirm the upload speed available at a specific address directly with Wakey before signing up.
Head-to-head comparison
| Oxio | Wakey Internet | |
|---|---|---|
| Starting price | $25/mo (ON, 15/2 Mbps) | $29/mo (5/0.512 Mbps) |
| Matched gigabit price (1000/200 Mbps) | $85/mo | $79/mo promo (regular $92) |
| Symmetrical gigabit fibre | Not offered | Yes, 1000/1000 Mbps, $89/mo promo (AB, BC) |
| Top download speed | 1,500 Mbps | 1,500 Mbps |
| Max upload speed | 200 Mbps | 1,000 Mbps (symmetrical fibre, AB/BC) |
| Data cap | Unlimited (all plans) | Unlimited (all plans) |
| Contract | No contract (all plans) | No contract (all plans) |
| Price lock guarantee | Not listed | Not offered |
| Modem/equipment included | Yes (modem and router, free rental, Oxio-supplied) | Free modem & Wi-Fi loan on select plans |
| Professional installation | Confirm with Oxio | Included on select plans |
| Provinces served | 6 (QC, ON, BC, AB, MB, SK) | 5 (AB, BC, MB, ON, SK) |
| Underlying network(s) | Videotron, Cogeco, Rogers | Rogers, Telus |
| Customer support | Chat, self-service, SMS | Live chat, self-service, ticket system, multiple languages |
| Network status page | Yes (status.oxio.ca) | Yes (wakeyinternet.ca/serverstatus.php) |
| Customer rating | 4.5/5 (Topicks.ca) | 0/5 (Topicks.ca) |
Contract and pricing details
Oxio's rates are presented as regular, ongoing pricing rather than a temporary promotion, and it applies distinct regional pricing across Quebec, Ontario, and the BC/Alberta/Manitoba/Saskatchewan group. Wakey Internet also varies pricing by region, most visibly between its Ontario-labelled plans and its Alberta/BC/Manitoba/Saskatchewan-labelled plans at the same download speed (for example, its 50 Mbps tier is $50/month in AB/BC/MB/SK versus $52/month in Ontario). Most Wakey plans above the entry Starter tier currently carry a "limited time" promotional discount off a higher regular price; the discount duration was not specified, so confirm the promo window and post-promo price directly with Wakey before signing up. Neither provider lists a price lock guarantee.
Equipment and installation
Oxio includes a modem and router with every plan at no extra cost, but requires the use of its own supplied equipment: customers cannot bring their own modem or reuse equipment from a previous provider. Wakey Internet's free modem and Wi-Fi equipment loan, free activation, and professional installation are offered on select plans rather than the full lineup; which specific plans qualify was not confirmed, so it's worth checking eligibility for the exact plan you're considering directly with Wakey before signing up.
Perks and add-ons
Oxio does not list a money-back guarantee, TV, or mobile bundle as part of its current offering. No price lock or rate guarantee period was listed at time of publication: confirm current pricing terms directly with Oxio.
Wakey Internet does not have a confirmed money-back guarantee, TV, or mobile bundle. Its main differentiators are the option of professional installation and free equipment loan on select plans, and multi-language customer support. No price lock guarantee was listed at time of publication: confirm current terms directly with Wakey.
Customer support
Both providers are digital-first: neither lists a phone support line, and both rely on chat and self-service tools alongside a dedicated network status page. Wakey adds a ticket system and multi-language support, which may appeal to subscribers who prefer written support in a language other than English. Oxio holds a 4.5/5 customer rating on Topicks.ca; Wakey currently has a 0/5 rating on the platform.
Who should choose which?
- You live in Quebec: Oxio is available over the Videotron network in Quebec; Wakey Internet does not serve the province
- You want the lowest possible starting price: Oxio's 15/2 Mbps plan at $25/month undercuts Wakey's $29/month entry plan
- You want the widest provincial footprint of the two: Oxio reaches 6 provinces versus Wakey's 5
- You value a proven customer rating track record: Oxio holds a 4.5/5 rating on Topicks.ca, while Wakey currently sits at 0/5
- You'd rather not deal with promo pricing that reverts: Oxio's rates are stated as regular, ongoing pricing rather than a limited-time discount
- You want SMS as a support channel alongside chat and self-service
- You're in a fibre-eligible area of Alberta or BC and want true symmetrical gigabit speed: Wakey's 1000/1000 Mbps fibre plan has no equivalent on Oxio, which is cable-only
- You want the cheapest matched-upload gigabit plan: Wakey's 1000/200 Mbps promo price of $79/month beats Oxio's $85/month plan at the same speeds
- You want professional installation or free equipment loan bundled in: available on select Wakey plans, versus "confirm with Oxio" for installation
- You need customer support in a language other than English: Wakey lists multi-language support, which Oxio does not mention
- You're comparing plans in a city with the higher 200 Mbps upload tier (Calgary, Edmonton, Vancouver, Winnipeg, Kelowna, and other eligible communities), where Wakey's cable upload speeds can match Oxio's top tier
Oxio wins on starting price, provincial reach, and reputation, with the cheapest entry plan of the two ($25/month), service in Quebec that Wakey doesn't offer, ongoing (non-promotional) regular pricing, and a 4.5/5 Topicks.ca rating against Wakey's 0/5.
Wakey Internet wins on technology and matched-speed value, with the only symmetrical gigabit fibre plan between the two providers (1000/1000 Mbps in AB/BC) and a cheaper promotional price at the 1000/200 Mbps matched-upload gigabit tier. Select plans also bundle in professional installation and free equipment loan, and its support lineup adds multi-language service and a ticket system.
The deciding factor for most subscribers will be whether a fibre connection is available at their address and whether they're comfortable relying on a promotional price that may revert after a limited time, versus Oxio's stated ongoing regular pricing.
View the Rogers internet coverage map and Telus internet coverage map on Topicks.ca to check service availability relevant to Wakey, and confirm Oxio availability directly with Oxio.
