EBOX and TekSavvy are both independent Canadian internet providers that lease access to networks owned by other carriers rather than building their own last-mile infrastructure. EBOX offers DSL and Fibre internet primarily on Bell's network infrastructure in Ontario and Quebec, with possible additional cable access through Cogeco or Videotron in some areas where fibre coverage is not yet available, all on a no-contract basis. TekSavvy operates nationally across all 10 provinces, offering DSL service over Bell and Telus lines, Cable service over Rogers, Cogeco, Shaw, Videotron, and Eastlink infrastructure, and Fibre service in select areas, with a mix of no-contract, 12-month, and 24-month plans depending on the offer. This page compares both providers on plans, pricing, speeds, coverage, contract terms, equipment, and support to help you decide which is the better fit in 2026.
Plans and pricing
EBOX sells every plan on a flat, no-contract rate with no introductory period that reverts later: the price shown is the ongoing rate from day one. TekSavvy mixes pricing models. Some plans are flat ongoing rates from the start, while many include a temporary bill credit that lowers the price for the first 12 months before rising to the regular rate. The cards below show plans as they apply in Ontario and Quebec, the two provinces where both providers overlap.
EBOX holds a clear price advantage at the mid and upper speed tiers in Ontario and Quebec: $59/mo for 500/500 Mbps symmetrical Fibre compared to TekSavvy's $75.95/mo for 500/200 Mbps Cable in Ontario, and $69/mo for 1000/750 Mbps Fibre compared to TekSavvy's $71.95/mo for 1024/200 Mbps Cable. EBOX's entry-level 150 Mbps Fibre plan at $54/mo in both Ontario and Quebec delivers 150/150 Mbps symmetrical at a price above TekSavvy's starting rate of $32.95/mo, though the TekSavvy entry price is a 12-month promotional rate that reverts to $65.95/mo in Ontario after the first year — making EBOX's flat $54/mo the cheaper option over two years. TekSavvy's top residential speed of 3,000/3,000 Mbps symmetrical Fibre at $99.95/mo far exceeds anything EBOX currently offers, and TekSavvy reaches all 10 provinces while EBOX is limited to Ontario and Quebec.
Network and coverage
EBOX and TekSavvy share some common network infrastructure in Ontario and Quebec but differ significantly in total footprint and technology mix. EBOX runs DSL and Fibre primarily over Bell's network in Ontario and Quebec, and may also access cable infrastructure from Cogeco or Videotron in some areas where Bell fibre coverage is not yet available, though customers in fibre-served areas will typically see Fibre plans rather than cable alternatives. EBOX does not operate outside Ontario and Quebec. TekSavvy operates in all 10 provinces, using Bell and Telus for DSL, and Rogers, Cogeco, Shaw, Videotron, and Eastlink for Cable, across AB, BC, MB, NB, NL, ON, QC, and SK. Nova Scotia and Prince Edward Island are reached only through TekSavvy's Fibre-tagged plans, which is what brings TekSavvy's footprint up to all 10 provinces.
TekSavvy serves five times as many provinces as EBOX, reaching all 10 compared to EBOX's 2, and offers a wider technology mix: DSL, Cable, and Fibre versus DSL and Fibre from EBOX. Within Ontario and Quebec, where both compete, the key difference is underlying network: EBOX relies primarily on Bell's DSL and Fibre infrastructure, while TekSavvy draws on Bell and Telus for DSL plus Rogers, Cogeco, and Videotron for Cable, giving TekSavvy more fallback options at any given address. Address-level availability should be confirmed directly with each provider; EBOX lets you check your address on its main site.
Head-to-head comparison
| Feature | EBOX | TekSavvy |
|---|---|---|
| Starting price | $54/mo (150 Mbps Fibre, ON & QC, no contract, flat rate) | $32.95/mo (Cable 30, ON; reverts to $65.95 after 12 months) |
| Entry-level speed (ON & QC) | 150/150 Mbps Fibre · $54/mo (no contract, flat rate) | 30/5 Mbps Cable · $32.95/mo (12-month term, reverts to $65.95) |
| 500 Mbps tier (ON) | $59/mo (500/500 Mbps Fibre, no contract) | $75.95/mo (500/200 Mbps Cable, no contract, reverts from $110.95) |
| Gigabit tier (ON) | $69/mo (1000/750 Mbps Fibre, no contract) | $71.95/mo (1024/200 Mbps Cable, no contract, reverts to $120.95) |
| Top residential speed | 1,000 Mbps (Fibre, ON, QC) | 3,000 Mbps (Fibre, select provinces) |
| Upload speed at gigabit tier | 750 Mbps (EBOX Fibre 1 Gbps) | 200 Mbps (TekSavvy Cable 1 Gbps, ON) |
| Data cap | Unlimited (all plans) | Unlimited (all plans) |
| Price stability | Flat rate, no reversion on any plan | Most discounted plans revert to a higher rate after 12 months |
| Contract options | No contract (all 8 plans) | Mix of no-contract, 12-month, and 24-month plans |
| Installation & equipment fees | $0 modem, $0 wireless router rental, $0 installation, $0 shipping | $0 hardware loan, $0 activation, $0 shipping (selected plans only) |
| Sign-up bonus | None confirmed in data | None confirmed in data |
| Provinces served | 2 (ON, QC) | 10 (all provinces) |
| TV bundle | TV available as add-on; no bundle discount | TV and Internet bundles available |
| Customer rating (Topicks.ca) | No rating yet | 1.8 / 5 |
Contract and pricing details
EBOX sells every plan on a no-contract basis. Pricing is identical in Ontario and Quebec across all four tiers: 150 Mbps Fibre at $54/mo, ADSL 50 at $54/mo, 500 Mbps Fibre at $59/mo, and 1 Gbps Fibre at $69/mo. None of the EBOX plans include a "was" price or a temporary bill credit that reverts after a promotional period, so each listed price is the flat ongoing rate from day one.
TekSavvy pricing is more varied. Many plans include a temporary bill credit that applies for the first 12 months before rising to a higher regular rate: for example, Cable 30 in Ontario starts at $32.95/mo under a 12-month term before reverting to $65.95/mo, Cable 100 in Ontario starts at $38.95/mo and reverts to $74.95/mo, and Cable 1 Gbps in Ontario starts at $71.95/mo and reverts to $120.95/mo. A smaller number of plans carry no promotional discount at all and are priced as flat ongoing rates from the start, including DSL 25 Mbps in ON/QC, DSL 50 Mbps in AB, DSL 50 Mbps in ON/QC, and the Cable 30, 60, and 120 Unlimited plans in Quebec. The Chatham-Kent Fibre 1 Gbps plan in Ontario carries a 24-month term with a $20/month bill credit that applies only to the first 12 months, after which the price rises to $94.95/mo for the remainder of the term.
Equipment and installation
EBOX includes installation, modem rental, wireless router rental, and shipping at no cost across all its plans. Combined with no-contract terms on every plan, a new EBOX customer faces no device purchase, no rental fee, and no fixed term to get connected. Specific self-install versus professional-install procedures were not included in the data provided for this page; confirm exact installation logistics directly with EBOX if needed.
TekSavvy offers a $0 hardware loan, $0 activation fee, and $0 shipping fee on selected plans, which can meaningfully reduce the upfront cost of switching providers. These waivers apply to selected plans only rather than the full lineup, so the exact plans that qualify should be confirmed directly with TekSavvy at signup. Specific self-install versus professional-install procedures are not included in the data available for this page; confirm installation details with TekSavvy directly.
Perks and add-ons
EBOX includes installation, modem rental, wireless router rental, and shipping at no cost on all plans, and carries no contract on any tier. No sign-up bonus or promotional add-on is confirmed in the current EBOX plan data. EBOX also offers TV as an add-on service, though there is currently no bundle discount for combining internet and TV. EBOX does not yet have a published customer rating on Topicks.ca.
TekSavvy allows customers to bundle TV and Internet under one account, and on selected plans waives the hardware loan fee, activation fee, and shipping fee entirely. No sign-up bonus is confirmed in the current TekSavvy plan data. TekSavvy holds a 1.8/5 customer rating on Topicks.ca.
Customer support
Both providers offer phone support, live chat, email, and a FAQ, but TekSavvy goes further with 24/7 phone availability, a community forum, and a dedicated network status page at teksavvy.com/network-status/. EBOX includes Facebook Messenger as a contact channel; TekSavvy covers both X and Facebook. Neither provider has a standout customer satisfaction record available on Topicks.ca: EBOX has no rating yet, while TekSavvy holds a 1.8/5 rating.
Who should choose which?
- You live in Ontario or Quebec and want the best price-to-speed ratio at mid and upper tiers: $59/mo for 500/500 Mbps symmetrical Fibre compared to TekSavvy's $75.95/mo for 500/200 Mbps Cable in Ontario, and $69/mo for 1000/750 Mbps Fibre compared to TekSavvy's $71.95/mo for 1024/200 Mbps Cable
- You want guaranteed flat-rate pricing with no risk of a future price increase: every EBOX plan is priced identically in Ontario and Quebec and stays the same indefinitely, while many TekSavvy plans carry a bill credit that expires after 12 months
- You want strong upload bandwidth: EBOX's Fibre plans offer up to 750 Mbps upload at the gigabit tier, more than triple the 200 Mbps upload ceiling on TekSavvy's Cable 1 Gbps plan in Ontario
- You want free equipment and setup with zero contract: EBOX includes modem, wireless router rental, installation, and shipping at no cost, and does not require a fixed term on any plan
- You want the cheapest option over two years at the entry level: EBOX's 150 Mbps Fibre at $54/mo flat beats TekSavvy's Cable 30 in Ontario, which starts at $32.95/mo but reverts to $65.95/mo after 12 months
- You live outside Ontario or Quebec: TekSavvy serves all 10 provinces including AB, BC, MB, NB, NL, NS, PE, and SK, while EBOX does not operate in any of those provinces
- You want the lowest starting price and are comfortable tracking a 12-month promotional countdown: TekSavvy's Cable 30 in Ontario starts at $32.95/mo, well below EBOX's $54/mo entry-level in Ontario and Quebec, though the TekSavvy rate reverts to $65.95/mo after the first year while EBOX's price remains flat
- You want access to the fastest plan on this page: TekSavvy offers a symmetrical 3,000/3,000 Mbps Fibre plan at $99.95/mo that EBOX does not match in its current lineup
- You want to bundle TV and Internet under one provider for a combined bill, a combination EBOX does not currently offer with a bundle discount
- You want 24/7 phone support alongside live chat, email, social media, a community forum, and a network status page
- You need DSL or Cable technology options alongside Fibre depending on what is available at your address, rather than DSL and Fibre only
EBOX wins on price stability, value at mid and upper speed tiers, upload speed, and equipment costs in Ontario and Quebec, offering 500/500 Mbps Fibre for $59/mo and 1000/750 Mbps Fibre for $69/mo at flat ongoing rates with no bill credit expiry to track, 750 Mbps upload at the gigabit tier compared to 200 Mbps from TekSavvy's Cable plan, and free modem, router, installation, and shipping on every plan with no contract — with pricing identical in Ontario and Quebec. TekSavvy wins on geographic reach, top speed, starting price, and TV bundling, serving all 10 provinces compared to EBOX's 2, offering a 3,000/3,000 Mbps symmetrical Fibre option EBOX does not match, posting the lowest starting price on this page at $32.95/mo (promotional for 12 months, rising to $65.95/mo in Ontario after year one), and allowing TV-and-internet bundling that EBOX does not offer with a discount. TekSavvy also provides 24/7 phone support alongside a broader set of contact channels. For shoppers in Ontario or Quebec focused on the best ongoing price-to-speed ratio and symmetrical upload, EBOX's Bell-powered Fibre plans are the stronger value. For anyone outside those two provinces, or who wants the absolute lowest starting price or the fastest possible plan, TekSavvy is the only one of the two providers in play.
View the Bell internet coverage map on Topicks.ca to check EBOX service availability in your area. Always confirm availability at your address directly with EBOX or TekSavvy.
