Oxio and EBOX are both independent Canadian internet providers that lease access to networks owned by other companies rather than building their own last-mile infrastructure. Oxio sells cable internet on a flat-rate, no-contract basis across six provinces, using Cogeco in Ontario, Videotron in Quebec, and Rogers in British Columbia, Alberta, Manitoba, and Saskatchewan. EBOX sells DSL and Fibre internet built primarily on Bell network infrastructure, with possible additional cable network access through Cogeco or Videotron in some areas where fibre is not yet available, across Ontario and Quebec only, also with no contracts. This page compares both providers on plans, pricing, speeds, coverage, contract terms, equipment, and support to help you decide which is the better fit in 2026.
Plans and pricing
Oxio's Ontario lineup grew to 10 plans ranging from $25 to $85/mo, making it the cheaper starting point of the two providers on this page. EBOX now prices all four of its plans identically in both Ontario and Quebec. The Oxio card shows a representative selection of Ontario plans, the province where both providers overlap most directly.
Oxio now starts considerably cheaper than EBOX in Ontario: its entry-level 15/2 Mbps plan at $25/mo is less than half the price of EBOX's cheapest plan at $54/mo, though EBOX's entry plan delivers 150 Mbps Fibre speeds for that price. In the mid tier, Oxio's 1000/30 Mbps plan at $55/mo is $4 cheaper than EBOX's 500/500 Mbps Fibre plan at $59/mo — Oxio wins on download speed (1,000 vs 500 Mbps) while EBOX delivers over sixteen times the upload speed (500 vs 30 Mbps). At the gigabit tier, Oxio's 1000/30 at $55/mo is $14 cheaper than EBOX's 1 Gbps Fibre at $69/mo, though EBOX again leads on upload (750 Mbps vs 30 Mbps). For buyers who prioritize upload performance — remote work, large backups, live streaming — EBOX's Fibre advantage holds even as Oxio leads on price and raw download speed.
Network and coverage
Oxio and EBOX overlap directly in Ontario and Quebec, but reach very different total footprints. Oxio connects to Cogeco in Ontario, Videotron in Quebec, and Rogers in BC, AB, MB, and SK, giving it a presence in six provinces. EBOX runs its DSL and Fibre plans primarily over Bell network infrastructure in Ontario and Quebec only, and may also access cable infrastructure from Cogeco or Videotron in some areas where fibre is not yet available, though where fibre coverage exists customers will typically see Fibre plans rather than Cable plans. EBOX does not operate in any other province.
Oxio reaches three times as many provinces as EBOX, six versus two, so anyone outside Ontario or Quebec does not have EBOX as an option at all. Within Ontario and Quebec specifically, where both providers compete head-to-head, the deciding factor is less about footprint and more about underlying technology: Bell DSL and Fibre from EBOX versus Cogeco or Videotron cable from Oxio. Address-level availability should be confirmed directly with each provider; EBOX lets you check your address on its main site.
Head-to-head comparison
| Feature | Oxio | EBOX |
|---|---|---|
| Starting price | $25/mo (15/2 Mbps Cable, ON, no contract) | $54/mo (150 Mbps Fibre, ON & QC, no contract) |
| Entry-level fibre speed | Not offered (Cable only) | 150/150 Mbps Fibre · $54/mo ON & QC |
| Value at ~$55–60/mo | 1000/30 Mbps Cable · $55/mo | 500/500 Mbps Fibre · $59/mo |
| Gigabit-tier price | $55/mo (1000/30 Mbps Cable) or $85/mo (1000/200 Mbps Cable) | $69/mo (1000/750 Mbps Fibre) |
| Top residential speed | 1,500 Mbps (Cable, BC, AB, MB, SK) | 1,000 Mbps (Fibre, ON, QC) |
| Upload speed at gigabit tier | 30 Mbps (1000/30 · $55/mo) · 200 Mbps (1000/200 · $85/mo) | 750 Mbps (1000/750 Fibre · $69/mo) |
| Data cap | Unlimited (all plans) | Unlimited (all plans) |
| Price stability | Flat rate, no reversion on any plan | Flat rate, no reversion shown on any plan |
| Contract options | No contract (all 22 plans) | No contract (all 8 plans) |
| Installation & equipment fees | Not confirmed, contact Oxio directly | $0 modem, $0 router rental, $0 installation, $0 shipping |
| Provinces served | 6 (ON, QC, BC, AB, MB, SK) | 2 (ON, QC) |
| Customer rating (Topicks.ca) | 4.5 / 5 | No rating yet |
| TV bundle | Not offered | TV available as an add-on; no bundle discount |
Contract and pricing details
Oxio operates on a single flat-rate, no contract pricing model: all 22 plans are month-to-month and the monthly price listed is the ongoing rate, with no introductory period that reverts to a higher amount later. Ontario plans now range from $25 to $85/mo across 10 tiers. Because Oxio leases wholesale access from different carriers by province — Cogeco in Ontario, Videotron in Quebec, and Rogers in BC, AB, MB, and SK — plan pricing and available speeds vary by region. There are no bundling discounts, auto-pay discounts, or multi-year term options with Oxio.
EBOX also sells every plan on a no-contract basis. All four plans are now priced identically in both Ontario and Quebec, with no province-based pricing differences. None of the EBOX plans in the data provided show a "was" price or a temporary bill credit that reverts after an introductory period, so each listed price appears to be the flat ongoing rate.
Equipment and installation
Oxio includes a modem and router combo as part of the monthly service. Oxio requires use of its supplied equipment: customers cannot bring their own modem or use a modem from a previous provider. Installation fee details are not confirmed in the available Oxio data on Topicks.ca; customers should contact Oxio directly to confirm installation terms and whether self-install is available at their address. Oxio holds a 60-day satisfaction guarantee: if you are not satisfied within the first 60 days, you can leave with a full money-back refund.
EBOX includes installation, modem rental, wireless router rental, and shipping at no cost on its plans, removing the upfront equipment and setup costs that some providers charge separately. Combined with the no-contract terms on every plan, this means a new EBOX customer is not committing to any device purchase, rental fee, or fixed term just to get connected. Specific self-install versus professional-install procedures were not included in the data provided for this page; confirm exact installation logistics directly with EBOX if needed.
Perks and add-ons
Oxio offers a 60-day full money-back satisfaction guarantee on all plans, which is among the most generous trial periods available from any Canadian internet provider and lowers the risk of switching. Oxio does not offer TV or mobile bundles, auto-pay discounts, or multi-year pricing incentives. Oxio holds a 4.5/5 customer rating on Topicks.ca.
EBOX waives the modem rental fee, wireless router rental fee, installation fee, and shipping fee across its lineup. EBOX also offers TV as an add-on, though there is currently no bundle discount for combining internet and TV. EBOX does not yet have a published customer rating on Topicks.ca.
Customer support
EBOX offers a slightly broader mix of contact channels, including phone support and Facebook Messenger alongside chat, email, and a FAQ, while Oxio takes a more digital-first approach with chat and SMS plus a self-serve portal and status page. Oxio has an established 4.5/5 rating on Topicks.ca; EBOX does not yet have a published rating here.
Who should choose which?
- You want the cheapest plan on this page: Oxio starts at $25/mo for 15/2 Mbps Cable in Ontario, less than half the price of EBOX's entry plan at $54/mo
- You want gigabit internet on a budget: Oxio's 1000/30 Mbps plan at $55/mo is $10 cheaper than EBOX's gigabit plan at $65/mo — though EBOX's version includes 750 Mbps upload versus Oxio's 30 Mbps
- You live outside Ontario or Quebec, in BC, AB, MB, or SK, where EBOX does not operate at all — and Oxio goes up to 1,500 Mbps in those provinces
- You want a provider with an established customer satisfaction track record: Oxio holds a 4.5/5 rating on Topicks.ca, while EBOX does not yet have a published rating here
- You want the 60-day money-back satisfaction guarantee, giving two full months to test the service risk-free
- You need strong upload speeds: EBOX's $59/mo plan delivers 500/500 Mbps symmetrical Fibre, versus Oxio's 1000/30 Mbps Cable at $55/mo — a 16× upload difference for $4 more per month
- You want true Fibre-to-the-home technology: EBOX runs on Bell Fibre infrastructure in Ontario and Quebec, offering symmetrical or near-symmetrical upload speeds that Cable cannot match at the same tiers
- You want free equipment and setup: EBOX includes the modem, wireless router rental, installation, and shipping at no cost, while Oxio's installation terms are not confirmed in the available data
- You want a gigabit plan with strong upload at a competitive price: EBOX's 1 Gbps Fibre plan delivers 750 Mbps upload for $69/mo versus Oxio's $85/mo for 200 Mbps upload at the gigabit tier with good upload
- You live in Ontario or Quebec and want symmetrical fibre speeds throughout the lineup, from 150/150 Mbps at $54/mo up to 1000/750 Mbps at $69/mo
Oxio wins on starting price, gigabit price, top speed, geographic reach, and customer rating. Its Ontario lineup starts at $25/mo and includes a 1 Gbps plan at $55/mo — $14 cheaper than EBOX's gigabit plan at $69/mo — and its West plans reach 1,500 Mbps. It also holds a 4.5/5 customer rating on Topicks.ca and covers 6 provinces. EBOX wins on upload speed, Fibre technology, and free equipment. At $59/mo, EBOX's 500/500 Mbps Fibre plan delivers 16× the upload of Oxio's 1000/30 Mbps Cable plan at $55/mo; its gigabit plan at $69/mo includes 750 Mbps upload versus Oxio's $85/mo for 200 Mbps; and it covers installation, modem, and router at no cost across its lineup. For shoppers in Ontario or Quebec who prioritize upload symmetry, Fibre reliability, or free setup, EBOX is the stronger fit. For anyone outside those two provinces, on a tight budget, or who wants the cheapest path to gigabit internet, Oxio leads.
View the Bell internet coverage map on Topicks.ca to check service availability in your area.
