Fido and Fizz sit on opposite ends of the postpaid-prepaid spectrum. Fido is a Rogers-owned postpaid carrier running on the Rogers network, offering no-contract plans with device financing, in-store support, and a lineup that spans basic voice to 5G Canada-US-Mexico options. Fizz is a Videotron-owned prepaid-only carrier that operates on two networks - the Videotron network and the Freedom Mobile network - giving it a large plan catalogue of 45 options with rollover data and Affirm device financing sold directly through fizz.ca. Because the two carriers run on different parent networks, coverage differs significantly: Rogers holds a national 5G lead, while Fizz's reach depends heavily on which of its two networks serves your area.
Plans and pricing
Fido offers 11 postpaid no-contract plans ranging from $19 to $55 per month, covering everything from a 250MB basic voice plan to a 60GB Canada-US-Mexico 5G option. Fizz offers 45 prepaid no-contract plans from $10 to $53 per month across multiple provinces, with plans varying by region - the cards below show representative nationwide plans available outside Quebec. Fizz also includes rollover data on every plan, a feature Fido does not offer.
The pricing contrast between these two carriers is sharpest at the low-to-mid tiers. Fido's talk-and-text-only plan recently dropped to $25/month (regularly $35), narrowing the gap with Fizz's own no-data tiers ($18-22/month depending on province) - but Fizz's $30/month tier still gets you 50GB of 5G data with rollover, something Fido has no equivalent for at any price. At $45, Fido provides 20GB on 5G with hotspot and unlimited long distance in most provinces, or steps up to a 60GB 5G plan at that same price in Quebec, while Fizz's closest matches are 150GB on 5G without North American calling or 100GB CAN+USA 5G for $37 - considerably more data either way. At $50, Fido offers 60GB on 5G domestic (or 60GB with Canada-US-Mexico roaming included in Quebec); Fizz has no plan documented at exactly this price, with its nearest option being the $47 CAN+USA 150GB plan. At $55, Fido's top plan adds Canada-US-Mexico calling to 60GB outside Quebec - Fizz has no plan at this price and none of its CAN/US bundles include Mexico. Fido reaches lower on the entry rung with a $19 basic plan, while Fizz reaches even lower with pay-as-you-go pricing starting at $10/mo in AB/BC/ON ($11/mo in Quebec) and rollover data on every plan, a feature Fido does not offer.
5G and network coverage
Coverage data is based on registered tower locations from the ISED tower registry and Statistics Canada 2021 census boundaries, updated March 2026. Fido runs on the Rogers network, which leads nationally with 96.7% 5G population coverage. Fizz operates on two networks - the Videotron network and the Freedom network - with different coverage footprints for each, and neither approaches Rogers' national reach. Customers in areas served mainly by the Freedom network, particularly outside major urban centres, should verify coverage carefully before switching from Fido to Fizz.
Fido on the Rogers network holds a decisive national coverage lead, reaching 98.3% of Canadians on 4G and 96.7% on 5G with 12,284 towers and 9,080 dedicated 5G sites. Fizz operates across two networks: the Videotron network reaches 65.9% of Canadians on 4G and 65.6% on 5G, while the Freedom network reaches 54.4% on 4G and 48.0% on 5G, concentrated mainly in urban BC, AB, and ON. Across both networks combined, Fizz has 2,049 dedicated 5G towers versus Fido's 9,080. Customers should confirm which Fizz network serves their address before switching, as rural and remote coverage is where the gap with Rogers is widest.
Head-to-head comparison
| Feature | Fido | Fizz |
|---|---|---|
| Starting price | $19/mo | $10/mo (AB/BC/ON PAYG) / $11/mo (QC PAYG) |
| Plan type | Postpaid | Prepaid only |
| Plan count | 11 | 45 |
| Talk & text only plan | $25/mo (promo) | $18/mo AB,BC,ON / $21/mo MB / $22/mo QC (unlimited, rollover) |
| Cheapest 5G plan | $40/mo (20GB, QC only) / $45/mo (20GB, ROC) | $30/mo (50GB, AB/BC/ON) / $32/mo (15GB, QC) |
| Data at $30/mo | No plan at this price (talk & text only plan is $25/mo) | 50GB 5G (AB/BC/ON, no CAN/US) |
| Data at $45/mo | 20GB 5G (ROC) or 60GB 5G (QC) | 150GB 5G (AB/BC/ON, no CAN/US) or 100GB CAN+USA 5G ($37) |
| Canada-US-Mexico included | From $55/mo (60GB, ROC) / $50/mo (60GB, QC) | No Mexico coverage - Canada+USA only, from $32/mo (50GB, AB/BC/ON) |
| Rollover data | No | Yes - all plans |
| Rewards program | No (Rogers Red card: 3% cash back on select plans) | Fizz My Rewards (perks, free data days) |
| Data gifting | No | Yes - members can gift data |
| International messages | Not listed | Included on Canada+USA plans |
| International long-distance minutes | Unlimited LD calling (select plans) | Not included |
| 4G population coverage | 98.3% (36.4M) - Rogers | 65.9% Videotron network / 54.4% Freedom network |
| 5G population coverage | 96.7% (35.8M) - Rogers | 65.6% Videotron network / 48.0% Freedom network |
| Dedicated 5G towers | 9,080 | 2,049 (combined) |
| Device financing | Yes (Fido Payment Program, 24 months) | Yes (Affirm, 12-36 months, via fizz.ca) |
| Price lock guarantee | Not stated | No |
| US roaming - daily rate | $16/day | No daily rate |
| US roaming - data add-on | No per-GB option (pass only) | $5/1GB · $8/2GB · $15/5GB |
| US roaming - 30-day pass | $70 | No 30-day pass (per-GB add-ons only) |
| Europe roaming | 14-day $70, 30-day $80 | Per-GB add-ons (France, UK) - no multi-day pass |
| International roaming (beyond Europe) | Asia, Caribbean, Mexico, Latin America passes | Per-GB add-ons for China, Mexico, others |
| In-store support | Yes (Rogers/Fido locations) | No |
| Phone support | Yes | No |
| Sub-brands / parent | Rogers-owned | Videotron-owned |
| Customer rating | 1.9/5 | 4.5/5 |
Roaming rates compared
Fido and Fizz take fundamentally different approaches to roaming. Fido uses a daily rate model for US travel at $16 per day, plus multi-day passes for the US and a wide range of international destinations including Europe, Asia, the Caribbean, Mexico, and Latin America. Fizz takes a granular per-GB and per-minute add-on approach for both the US and a shorter list of specific countries - France, UK, China, Mexico, and others listed at fizz.ca/en/travel - with no multi-day bundled passes. Mexico is the one destination both carriers cover directly, making it the clearest side-by-side comparison.
United States
| Option | Fido | Fizz |
|---|---|---|
| Daily rate | $16/day | No daily rate |
| Data add-on - 1GB | No per-GB option | $5.00 |
| Data add-on - 2GB | No per-GB option | $8.00 |
| Data add-on - 5GB | No per-GB option | $15.00 |
| Talk add-on - 60 min | No per-minute option | $3.00 |
| Text add-on - 200 texts | No text add-on | $5.00 |
| 14-day pass | $60 | No 14-day pass |
| 30-day pass | $70 | No 30-day pass |
Mexico
| Option | Fido | Fizz |
|---|---|---|
| Daily rate | $18/day (international) | No daily rate |
| Data add-on - 1GB | No per-GB option | $4.00 |
| Data add-on - 2GB | No per-GB option | $6.00 |
| Data add-on - 5GB | No per-GB option | $13.00 |
| Data add-on - 10GB | No per-GB option | $25.00 |
| 7-day pass (US, MX, Caribbean, Cruises) | $100 | No pass available |
| 14-day pass | $70 | No pass available |
| 30-day pass | $80 | No pass available |
For short US or Mexico trips needing only a small data top-up, Fizz's per-GB add-ons ($4-5 for 1GB) are cheaper and more flexible than committing to one of Fido's multi-day passes. For longer stays of a week or more, Fido's bundled passes work out ahead once data needs grow - its Mexico/Caribbean 14-day pass at $70 covers unlimited data and calling, versus stacking multiple per-GB add-ons on Fizz. Beyond Mexico, Fido also offers dedicated passes for Europe (14-day $70, 30-day $80), Asia (14-day $70, 30-day $80), and Latin America (14-day $100, 30-day $110), plus a flat $18/day international daily rate - destinations where Fizz's coverage is limited to France, the UK, and China with no equivalent Canada carrier passes documented, plus other countries available at fizz.ca/en/travel.
Device financing
Fido offers device financing through the Fido Payment Program, spreading the cost of a new phone across 24 monthly installments on a single bill; once the term ends the device is fully paid off, or customers can start a new term with an upgraded phone. Fizz sells phones directly on fizz.ca and offers financing through Affirm, with monthly installments spread across 12 to 36 months subject to eligibility and Affirm approval - the Affirm financing covers the device cost only and does not restrict plan choice, so customers can change plans independently of their device payments. Both carriers offer a path to a new phone, but Fizz's Affirm terms are more flexible in length while Fido's program is billed through the carrier directly.
Perks and add-ons
Fido includes hotspot access and unlimited long distance calling on 20GB and higher plans. The top-tier Canada-US-Mexico plan adds unlimited international calls to 27 countries. Customers who order online save $105 - Fido waives the $80 Setup Service fee and covers shipping. Eligible plan holders with a Rogers Red credit card earn 3% cash back value on select plans. Fido is a Rogers subsidiary and does not operate sub-brands of its own.
Fizz includes data rollover on all plans, so unused data carries forward to your next cycle rather than expiring. Members can gift mobile data to each other through the Fizz platform. The My Rewards loyalty program offers perks including free data on your first day and ongoing rewards for plan tenure. Travel add-ons are available for the US and a range of international destinations, valid until the end of your next payment cycle. Fizz operates on both the Videotron and Freedom networks, with coverage and plan availability varying by location.
Customer support
Fido offers more formal support options including phone support, in-store assistance at Rogers and Fido retail locations, live chat, and mail - but scores 1.9/5 on Topicks.ca. Fizz's support is limited to a self-serve portal, chat, and a community forum with no phone or in-store channel, yet scores significantly higher at 4.5/5. The gap in customer satisfaction is notable given Fido's broader support infrastructure, and reflects a pattern seen across Rogers-owned brands where support volume and consistency appear to be ongoing pain points for customers.
Who should choose which?
- You need device financing billed directly through the carrier over 24 months on a single bill
- You want the broadest 5G network in Canada, with Rogers covering 96.7% of the population versus Fizz's 65.6% (Videotron) or 48.0% (Freedom)
- You want Canada-US-Mexico calling included in your plan - Fizz's North American bundles cover Canada and the US only, not Mexico
- You travel internationally beyond the US and want dedicated multi-day passes for Europe, Asia, the Caribbean, or Latin America
- You prefer postpaid billing rather than prepaid top-up
- You want in-store or phone support rather than a self-serve-only model
- You order online and want to save $105 in setup and shipping fees
- You want significantly more data per dollar - 50GB 5G for $30 and 150GB 5G for $45-47 are well ahead of Fido at comparable price points
- You want rollover data so unused gigabytes carry forward to your next cycle rather than expiring
- You only need a pay-as-you-go plan starting at $10/month (AB/BC/ON) or $11/month (Quebec) with no monthly data commitment
- You want to gift mobile data to friends or family members who are also on Fizz
- You travel to the US, France, the UK, China, or Mexico and prefer paying only for the exact data or minutes you need rather than a multi-day pass
- You want flexible Affirm financing (12 to 36 months) directly through fizz.ca if you need a new phone
- You live in an area well served by the Videotron or Freedom network and are satisfied with its coverage footprint
Fizz wins on data volume, entry-level pricing, rollover data, and customer satisfaction - its prepaid 5G plans offer significantly more data per dollar than Fido at every comparable tier, pay-as-you-go pricing starts as low as $10/month, and it scores 4.5/5 versus Fido's 1.9/5. Fido wins on network coverage, Canada-US-Mexico calling, postpaid flexibility, device financing terms billed on one bill, broader international roaming passes, and formal support channels, making it the better fit for customers who need Rogers' national 5G reach, want Mexico included in a North American bundle, or prefer in-person or phone support over a self-serve model.
The deciding factors are whether your area is well served by the Videotron or Freedom network, how much you value raw data volume and rollover versus postpaid billing and support access, and whether Mexico coverage or broader international roaming passes matter for your travel.
