TekSavvy and Wakey Internet are both Canadian internet providers that lease access to networks owned by other companies rather than building their own last-mile infrastructure. TekSavvy operates across all 10 provinces, offering DSL service over Bell and Telus lines, Cable service over Rogers, Cogeco, Shaw, Videotron, and Eastlink infrastructure, and Fibre service in select areas, with a mix of no-contract, 12-month, and 24-month plans depending on the offer. Wakey Internet resells cable over the Rogers network and fibre over the Telus network, serving Alberta, British Columbia, Manitoba, Ontario, and Saskatchewan, with every plan sold no-contract and unlimited data across the board. The two providers overlap in all five provinces Wakey serves; TekSavvy additionally reaches Quebec and Atlantic Canada, where Wakey does not operate.
Plans and pricing
Wakey Internet's entry price is $29/month for a 5/0.512 Mbps plan across Alberta, BC, Manitoba, and Saskatchewan, and most of its higher-tier plans currently carry a "limited time" promotional discount off a stated regular price. TekSavvy's entry price is $32.95/month for a 30/5 Mbps cable plan, which itself is a 12-month promotional rate that reverts to $65.95/month (or $60.95/month in AB, BC, MB, and SK) after the first year. TekSavvy's 22-plan lineup spans DSL, cable, and fibre technology across all 10 provinces; Wakey's 16 plans are cable and fibre across five provinces.
At the 100 Mbps tier, TekSavvy's Cable 100 Internet in Ontario is the cheaper promotional price at $38.95/month versus Wakey's Everyday 100 at $60/month in AB, BC, MB, and SK, though TekSavvy's rate reverts to $74.95/month after 12 months while Wakey's reverts to $65/month. At the matched-upload gigabit-class tier (1000/200 Mbps), TekSavvy's Cable 1 Gbps Internet is $71.95/month on promo versus Wakey's Supercharged 1000 at $79/month, but TekSavvy's regular rate ($120.95) is well above Wakey's ($92) once the promotional window ends. Both providers offer a symmetrical gigabit-class fibre plan for close to the same promotional price, TekSavvy's 1.5 Gbps Unlimited fibre at $89.95/month and Wakey's Supercharged Fibre 1000 at $89/month, but the two plans are not available in the same provinces: TekSavvy's is listed for MB, NB, NL, NS, ON, PE, and QC, while Wakey's fibre plan serves Alberta and BC only. Whether TekSavvy offers an equivalent fibre plan in Alberta or BC is not confirmed in the data available for this page.
Network and coverage
TekSavvy reaches all 10 Canadian provinces, while Wakey Internet serves five: Alberta, British Columbia, Manitoba, Ontario, and Saskatchewan. Every province Wakey serves falls inside TekSavvy's footprint, so TekSavvy is the only one of the two with a presence in Quebec and Atlantic Canada. Both companies rely on leased access to other carriers' infrastructure rather than owning their own network end to end. TekSavvy runs DSL over Bell and Telus lines in Ontario, Quebec, Alberta, and British Columbia; Cable over Rogers, Cogeco, Shaw, Videotron, and Eastlink infrastructure in Ontario, Quebec, Alberta, British Columbia, Manitoba, Saskatchewan, New Brunswick, and Newfoundland and Labrador; and Fibre in select areas, including as the sole option in Nova Scotia and Prince Edward Island. Wakey resells cable over the Rogers network and fibre over the Telus network, with fibre available in select areas of Alberta and BC only.
Upload speed on Wakey's higher-tier cable plans varies by city: 200 Mbps upload is available in select areas of Calgary, Edmonton, Vancouver, Winnipeg, Kelowna, and other eligible communities, while other addresses on the same plans are capped at up to 50 Mbps upload. TekSavvy's upload speeds are more consistent within a given technology tier, with 200 Mbps upload on its gigabit-class cable plans and 940 Mbps upload on its 1.5 Gbps fibre plan, though these are also address-dependent.
Head-to-head comparison
| TekSavvy | Wakey Internet | |
|---|---|---|
| Starting price | $32.95/mo (30/5 Mbps, 12-month promo, reverts to $65.95) | $29/mo (5/0.512 Mbps, no contract) |
| 100 Mbps tier (promo price) | $38.95/mo (reverts to $74.95) | $60/mo (reverts to $65) |
| Matched gigabit-class price (~1000/200 Mbps, promo) | $71.95/mo (reverts to $120.95) | $79/mo (reverts to $92) |
| Symmetrical gigabit-class fibre (promo) | $89.95/mo, 1500/940 Mbps (MB, NB, NL, NS, ON, PE, QC) | $89/mo, 1000/1000 Mbps (AB, BC only) |
| Top download speed | 3,000 Mbps | 1,500 Mbps |
| Data cap | Unlimited (all plans) | Unlimited (all plans) |
| Contract | Mix of no-contract, 12-month, and 24-month plans | No contract (all plans) |
| Price stability | Most discounted plans revert to a higher rate after 12 months | Most plans above Starter tier carry a "limited time" promo (duration unspecified) |
| Hardware / activation costs | $0 hardware loan, $0 activation, $0 shipping (selected plans) | Free modem/Wi-Fi loan, free activation (select plans) |
| Professional installation | Not confirmed, contact TekSavvy directly | Included on select plans |
| Bundle discounts | TV and Internet bundles available | None |
| Provinces served | 10 (all provinces) | 5 (AB, BC, MB, ON, SK) |
| Customer support | 24/7 phone, email, live chat, X/Facebook, forum, FAQ | Live chat, self-service, ticket system, multiple languages |
| Network status page | Yes (teksavvy.com/network-status/) | Yes (wakeyinternet.ca/serverstatus.php) |
| Customer rating | 1.8/5 (Topicks.ca) | 0/5 (Topicks.ca) |
Contract and pricing details
TekSavvy's pricing model is the more varied of the two: most plans are sold no-contract but include a temporary bill credit for the first 12 months before the price rises to the regular rate, while a smaller number carry a fixed 12-month or 24-month term, and a few plans (including several DSL and QC cable plans) are flat, ongoing rates from the start with no promotional discount. Wakey Internet sells every plan month-to-month with no contract, but most tiers above its entry Starter plan currently carry a "limited time" promotional discount off a stated regular price; the discount duration was not specified for either provider, so confirm the promo window and post-promo price directly before signing up. Neither provider lists a price lock guarantee.
Equipment and installation
TekSavvy waives the hardware loan fee, activation fee, and shipping fee on selected plans, which can meaningfully reduce the upfront cost of switching, though the exact qualifying plans should be confirmed directly with TekSavvy. Wakey Internet's free modem and Wi-Fi equipment loan, free activation, and professional installation are also offered on select plans rather than the full lineup; which specific plans qualify was not confirmed, so it's worth checking eligibility for the exact plan you're considering directly with Wakey before signing up.
Perks and add-ons
TekSavvy allows customers to bundle TV and Internet service together under one account, a combination Wakey does not offer. On selected plans, TekSavvy also waives the hardware loan fee, activation fee, and shipping fee entirely. No price lock or rate guarantee period was listed at time of publication: confirm current pricing terms directly with TekSavvy.
Wakey Internet does not have a confirmed money-back guarantee, TV, or mobile bundle. Its main differentiators are the option of professional installation and free equipment loan on select plans, and multi-language customer support. No price lock guarantee was listed at time of publication: confirm current terms directly with Wakey.
Customer support
TekSavvy offers a noticeably broader support lineup than Wakey, including 24/7 phone support, which Wakey does not offer at all. Wakey takes a digital-first approach with live chat, self-service, and a ticket system, and adds multi-language support, which may appeal to subscribers who prefer written support in a language other than English. TekSavvy holds a higher customer rating on Topicks.ca at 1.8/5, compared to 0/5 for Wakey.
Who should choose which?
- You live outside Wakey's five-province footprint: TekSavvy is the only one of the two serving Quebec and Atlantic Canada
- You want the fastest plan available between the two: TekSavvy's 3,000/3,000 Mbps fibre option has no equivalent from Wakey
- You want the lowest promotional price at the 100 Mbps and gigabit-class tiers: TekSavvy undercuts Wakey at both tiers during the first 12 months
- You want to bundle TV and Internet under one provider, a combination Wakey does not offer
- You want $0 hardware loan, $0 activation, and $0 shipping on selected plans, reducing upfront switching costs
- You prefer 24/7 phone support alongside email, live chat, and social media options
- Customer satisfaction track record matters to you: TekSavvy holds a 1.8/5 rating on Topicks.ca versus Wakey's 0/5
- You want the lowest possible starting price: Wakey's $29/month entry plan undercuts TekSavvy's $32.95/month promotional entry price
- You want every plan on a no-contract basis without exception: Wakey has no fixed-term plans, while TekSavvy mixes no-contract, 12-month, and 24-month terms
- You're in a fibre-eligible area of Alberta or BC and want symmetrical gigabit speed: Wakey's 1000/1000 Mbps fibre plan is confirmed there, while TekSavvy's listed 1.5 Gbps fibre plan does not include AB or BC
- You'd rather have a smaller post-promo price jump: Wakey's regular rates sit closer to its promo prices than TekSavvy's do at comparable tiers
- You need customer support in a language other than English: Wakey lists multi-language support, which TekSavvy does not mention
- You're comparing plans in a city with the higher 200 Mbps upload tier (Calgary, Edmonton, Vancouver, Winnipeg, Kelowna, and other eligible communities)
TekSavvy wins on top speed, provincial reach, bundling, hardware and activation costs, support channel variety, and customer rating, with a 3,000 Mbps fibre ceiling Wakey doesn't match, coverage in all 10 provinces versus 5 for Wakey, TV-and-internet bundling, $0 hardware, activation, and shipping fees on selected plans, 24/7 phone support alongside chat, email, and social channels, and a 1.8/5 Topicks.ca rating against Wakey's 0/5.
Wakey Internet wins on starting price, contract simplicity, and confirmed fibre availability in Alberta and BC, with the cheapest entry plan of the two ($29/month), no fixed-term plans anywhere in its lineup, and a symmetrical gigabit fibre option confirmed for AB and BC where TekSavvy's own listed fibre plan is not.
The deciding factor for most subscribers will be whether they live inside Wakey's five-province footprint, whether a lower starting price or a higher top speed and broader support lineup matters more, and whether they're comfortable with either provider's promotional pricing eventually reverting to a higher regular rate.
View the Rogers internet coverage map and Telus internet coverage map on Topicks.ca to check service availability relevant to both providers' underlying networks, and confirm exact plan availability directly with TekSavvy or Wakey.
