Fizz and Freedom Mobile share an important connection: Fizz operates on two networks -- the Videotron network and the Freedom Mobile network -- giving customers access to different coverage footprints depending on location. Freedom Mobile is an independent carrier operating its own 4G LTE and 5G network concentrated in major urban centres in BC, Ontario, and Alberta. Both carriers focus on delivering more data per dollar than the Big Three, and both include Canada-US on select plans, but they differ meaningfully in structure. Fizz is a fully prepaid self-serve carrier with 45 plans operating on two networks -- the Videotron network and the Freedom Mobile network -- with rollover data on every plan, data gifting between members, and Affirm device financing available on fizz.ca. Freedom Mobile is a postpaid-first carrier with 5 no-contract 5G postpaid plans that include Canada-US-Mexico and Roam Beyond international data as standard, plus 4 prepaid options including 6-month and annual terms, and 24-month device financing through its MyTab/TradeUp program. Fizz has no phone or in-store support; Freedom offers chat, phone, WhatsApp, Apple Messages, RCS, and in-store support.
Plans and pricing
Fizz offers 45 prepaid no-contract plans from $10 to $53 per month, with plans varying by province and all plans including rollover data. The cards below show representative plans; Fizz also has a distinct QC-specific plan set on the Videotron network. Freedom Mobile offers 5 postpaid no-contract 5G plans from $35 to $70 per month, all including Canada-US-Mexico calling, texting, and data, plus 4 prepaid options including 6-month and annual tiers. All Freedom postpaid plans from $40 also include Roam Beyond data for 120+ international destinations.
These two carriers occupy different price tiers almost entirely. Fizz starts at $10 for pay-as-you-go and reaches $53 for 150GB 5G with CAN/US in Quebec, while Freedom's postpaid lineup starts at $35 and tops out at $70. At the $35 overlap point, Fizz offers 100GB 5G with rollover data and no roaming, or 70GB 5G with CAN/US included (no Mexico) -- both at $35 -- while Freedom offers 10GB 5G with Canada-US-Mexico already included and a 1GB one-time Roam Beyond bonus. At $40, Freedom steps up to 70GB 5G with CAN/US/Mex and 5GB Roam Beyond for 120+ international destinations -- Fizz has no plan at exactly $40, with the nearest options being 50GB CAN/US 5G at $32 (no Mexico) or 150GB 5G at $45. At $45, Freedom offers 125GB 5G with CAN/US/Mex and 5GB Roam Beyond, while Fizz offers 150GB 5G with no roaming included. Fizz's rollover data feature means unused gigabytes carry forward each cycle, which Freedom does not offer. Fizz also extends considerably lower on the price ladder, with pay-as-you-go from $10 and unlimited talk and text with no data from $18 -- well below Freedom's entry postpaid price. Quebec Fizz customers on the Videotron network have access to a distinct plan set including options like 40GB 5G for $38 with Canada-US included.
5G and network coverage
Coverage data is based on registered tower locations from the ISED tower registry and Statistics Canada 2021 census boundaries, updated March 2026. Fizz operates on two networks: the Videotron network with 65.6% national 5G coverage, and the Freedom Mobile network with 48.0% national 5G coverage, for a combined 2,049 dedicated 5G towers across both networks. Freedom Mobile operates its own network concentrated in major urban centres.
Fizz accesses two networks: the Videotron network at 65.9% national 4G and 65.6% national 5G coverage, and the Freedom network at 54.4% national 4G and 48.0% national 5G coverage, for a combined 2,049 dedicated 5G towers. Freedom Mobile operates 2,166 towers with 728 dedicated 5G towers, concentrated in major urban centres. Customers in Atlantic Canada, Saskatchewan, rural areas, or the territories should verify coverage availability with each carrier before switching.
Head-to-head comparison
| Feature | Fizz | Freedom Mobile |
|---|---|---|
| Starting price | $10/mo (PAYG) · $11/mo (QC PAYG) | $35/mo postpaid · or $90 for 6 months prepaid |
| Plan type | Prepaid only | Postpaid + prepaid |
| Plan count | 45 | 9 |
| Talk & text only plan | From $18/mo (unlimited, no data, rollover data) | No talk & text only plan |
| Cheapest 5G plan | $30/mo (50GB, no CAN/US) | $35/mo (10GB + CAN/US/Mex) |
| Data at $35/mo | 100GB 5G (no CAN/US) · or 70GB 5G + CAN/US at $35 | 10GB 5G + CAN/US/Mex |
| Data at $40/mo | No plan at $40 (50GB CAN/US 5G at $32, or 150GB 5G at $45) | 70GB 5G + CAN/US/Mex + 5GB Roam Beyond |
| Data at $45/mo | 150GB 5G (no CAN/US) | 125GB 5G + CAN/US/Mex + 5GB Roam Beyond |
| Top data tier | 200GB 5G at $50 · 200GB 5G + CAN/US at $52 · 150GB CAN/US at $53 | 250GB 5G + CAN/US/Mex + 20GB Roam Beyond at $70 |
| Canada-US included | From $32/mo (50GB CAN+USA 5G) · Mexico not included | All postpaid plans from $35/mo (incl. Mexico) |
| International roaming beyond US/Mex | Per-GB add-ons (France, UK, China, Mexico, others) | Roam Beyond included on $40+ plans (120+ destinations) |
| Rollover data | Yes - all plans | No |
| Data gifting | Yes - members can gift data to each other | No |
| Price lock guarantee | No | Yes (select plans) |
| Internet bundle discount | No | $5/mo off when bundled with Freedom Internet |
| Prepaid options | All plans are prepaid monthly | 6-month: $90 (talk/text, no data) · $150 (90GB 5G) · Annual: $129/yr (20GB), $159/yr (40GB) |
| 4G LTE coverage - Videotron network | 65.9% | N/A (Freedom network only) |
| 5G coverage - Videotron network | 65.6% | N/A (Freedom network only) |
| 4G LTE coverage - Freedom network | 54.4% (shared network) | 54.4% |
| 5G coverage - Freedom network | 48.0% (shared network) | 48.0% |
| Combined dedicated 5G towers | 2,049 (Videotron + Freedom) | 728 |
| Device financing | Yes - Affirm financing 12-36 months on fizz.ca | Yes - 24 months (MyTab/TradeUp) |
| Rewards program | Fizz My Rewards (perks, free data days) | No |
| International messages | Included on Canada + USA plans | Included on all postpaid plans |
| In-store support | No | Yes |
| Phone support | No | Yes |
| WhatsApp / Apple Messages / RCS support | No | Yes |
| eSIM | No | Yes |
| Customer rating | 4.5/5 | 3.8/5 |
Roaming rates compared
Roaming is a significant differentiator between these carriers. Freedom Mobile includes Canada-US-Mexico on every postpaid plan from $35 per month, and adds Roam Beyond data usable in 120+ international destinations on all postpaid plans from $40 per month. Standalone Roam Beyond 30-day passes ($30 for 5GB, $50 for 10GB) are also available for customers who need additional data. Fizz takes a granular per-GB and per-minute add-on approach for both the US and a range of international destinations including France, UK, China, Mexico, and others listed at fizz.ca/en/travel, all valid until the end of your next payment cycle. Fizz does not offer Mexico as an included destination on any plan outside Quebec -- it is available as a per-GB add-on only.
United States
| Option | Fizz | Freedom Mobile |
|---|---|---|
| Included on plan | No (add-on required) | All postpaid plans from $35/mo |
| Data add-on - 1GB | $5.00 | No per-GB add-on (included on plan) |
| Data add-on - 2GB | $8.00 | No per-GB add-on |
| Data add-on - 5GB | $15.00 | No per-GB add-on |
| Talk add-on - 60 min | $3.00 | No per-minute add-on (included on plan) |
| Text add-on - 200 texts | $5.00 | No text add-on (included on plan) |
| 30-day pass | No pass available | Roam Beyond 30-day pass: $30 (5GB) or $50 (10GB) |
France
| Option | Fizz | Freedom Mobile |
|---|---|---|
| Included on plan | No | Roam Beyond included on $40+ plans (5GB-20GB) |
| Data add-on - 1GB | $4.00 | No per-GB add-on |
| Data add-on - 2GB | $6.00 | No per-GB add-on |
| Data add-on - 5GB | $13.00 | No per-GB add-on |
| Data add-on - 10GB | $25.00 | No per-GB add-on |
| 30-day pass | No pass available | Roam Beyond 30-day pass: $30 (5GB) or $50 (10GB) |
United Kingdom
| Option | Fizz | Freedom Mobile |
|---|---|---|
| Included on plan | No | Roam Beyond included on $40+ plans (5GB-20GB) |
| Data add-on - 1GB | $6.00 | No per-GB add-on |
| Data add-on - 2GB | $10.00 | No per-GB add-on |
| Data add-on - 5GB | $20.00 | No per-GB add-on |
| 30-day pass | No pass available | Roam Beyond 30-day pass: $30 (5GB) or $50 (10GB) |
China
| Option | Fizz | Freedom Mobile |
|---|---|---|
| Included on plan | No | Roam Beyond included on $40+ plans (5GB-20GB) |
| Data add-on - 1GB | $6.00 | No per-GB add-on |
| Data add-on - 2GB | $10.00 | No per-GB add-on |
| Data add-on - 5GB | $20.00 | No per-GB add-on |
| 30-day pass | No pass available | Roam Beyond 30-day pass: $30 (5GB) or $50 (10GB) |
Mexico
| Option | Fizz | Freedom Mobile |
|---|---|---|
| Included on plan | No (add-on required outside QC) | All postpaid plans from $35/mo |
| Data add-on - 1GB | $4.00 | No per-GB add-on (included on plan) |
| Data add-on - 2GB | $6.00 | No per-GB add-on |
| Data add-on - 5GB | $13.00 | No per-GB add-on |
| Data add-on - 10GB | $25.00 | No per-GB add-on |
| 30-day pass | No pass available | Roam Beyond 30-day pass: $30 (5GB) or $50 (10GB) |
Other international destinations
| Option | Fizz | Freedom Mobile |
|---|---|---|
| Included on plan | No | Roam Beyond included on $40+ plans (120+ destinations) |
| Per-GB data add-ons | Available for select destinations - check fizz.ca/en/travel | No per-GB add-on |
| 30-day pass | No pass available | Roam Beyond 30-day pass: $30 (5GB) or $50 (10GB) |
Freedom Mobile holds a structural advantage for postpaid customers who travel regularly, since Canada-US-Mexico is built into every plan from $35 and Roam Beyond for 120+ international destinations is included from $40 with no add-on purchase required. Standalone Roam Beyond 30-day passes ($30 for 5GB, $50 for 10GB) are available for additional coverage. Fizz offers more flexibility for customers who only need occasional travel add-ons: per-GB rates for the US ($5/GB), France ($4-25), UK ($6-20), China ($6-20), and Mexico ($4-25) are available without committing to a higher plan tier, and all add-ons are valid until the end of your next payment cycle. Always confirm which specific destinations are covered in Freedom's Roam Beyond list before travelling.
Device financing
Fizz sells phones directly on fizz.ca and offers financing through Affirm, with monthly installments spread across 12 to 36 months subject to eligibility and Affirm approval. The Affirm financing covers the device cost only and does not restrict plan choice, so customers can still change plans month to month independently of their device payments. Freedom Mobile offers device financing through its MyTab/TradeUp Payment Program, structured over 24 months, with the device cost billed alongside the monthly plan. Customers who prefer a longer financing window of up to 36 months have that option with Fizz; Freedom's program is fixed at 24 months.
Perks and add-ons
Fizz includes data rollover on all plans, so unused data carries forward to the next cycle rather than expiring. Members can gift mobile data to each other through the Fizz platform. The My Rewards loyalty program offers perks including free data on your first day and ongoing rewards for plan tenure. Travel add-ons are available for the US and a range of international destinations and are valid until the end of your next payment cycle. Quebec customers on the Videotron network benefit from a broader QC-specific plan selection with 5G coverage above 95% of the provincial population. Phones are sold directly on fizz.ca with Affirm financing available.
Freedom Mobile includes Canada-US-Mexico calling, texting, and data on all postpaid plans as standard. Plans from $40 include Roam Beyond data for 120+ international destinations (5GB to 20GB depending on tier). Select plans carry a Price Freeze Promise, guaranteeing the monthly rate will not increase. Freedom customers who also subscribe to Freedom Internet save $5 per month on their mobile plan. Prepaid options include a 6-month talk/text plan at $90 (no data), a 6-month plan at $150 with 90GB 5G, and annual plans at $129 (20GB) and $159 (40GB) per year. All postpaid plans include unlimited international messages and unlimited long distance calling. Freedom supports eSIM. Freedom has no sub-brands.
Customer support
Fizz scores considerably higher on customer satisfaction at 4.5/5 versus Freedom Mobile at 3.8/5 on Topicks.ca, despite offering fewer support channels. Fizz operates a self-serve model with chat and a community forum but no phone or in-store support. Freedom offers the broader channel lineup -- phone, chat, in-store, WhatsApp, Apple Messages, and RCS -- but customer satisfaction scores suggest Fizz customers are more satisfied with the overall experience. Both carriers have self-serve portals for account management.
Who should choose which?
- You live in Quebec and want dominant 5G coverage at 95.7% of the province on the Videotron network, with a large QC-specific plan selection that Freedom Mobile does not serve at all
- You want rollover data so unused gigabytes carry forward to your next cycle -- Freedom does not offer rollover data on any plan
- You want more raw data per dollar without roaming: 50GB 5G for $30, 70GB 5G for $33, 100GB 5G for $35, or 150GB 5G for $45, all with no roaming commitment required
- You only need occasional US or international travel add-ons and prefer paying per-GB rather than committing to a higher plan tier
- You want to gift mobile data to friends or family members who are also on Fizz
- You want Affirm device financing spread over up to 36 months, or prefer buying your phone directly through the carrier website
- You want a pay-as-you-go plan from $10 per month with no monthly data commitment
- You want Canada-US-Mexico roaming included on your plan at no extra cost -- Freedom includes it on every postpaid plan from $35, while Fizz requires add-ons for US and Mexico separately
- You want Roam Beyond international data for 120+ destinations included from $40 per month without purchasing add-ons each trip
- You want a Price Freeze Promise that locks in your monthly rate going forward -- Fizz offers no equivalent guarantee
- You also have or plan to get Freedom Internet and want to save $5 per month by bundling your home and mobile service
- You want in-store support, phone support, or the ability to contact your carrier via WhatsApp, Apple Messages, or RCS
- You want eSIM support, which Fizz does not offer
- You prefer prepaid options beyond monthly billing -- 6-month plans at $90 (talk/text) or $150 (90GB 5G), or annual plans at $129/yr or $159/yr
Fizz wins on entry-level pricing, raw data volume per dollar, rollover data, Quebec 5G dominance, and customer satisfaction -- its Videotron network gives Quebec residents dominant provincial coverage that Freedom cannot match, and its prepaid plan catalogue goes considerably lower on price and higher on data than Freedom at comparable tiers for customers who do not need North American roaming included. Freedom Mobile wins on included North American and international roaming, price lock guarantees, in-person support options, and eSIM -- every postpaid plan includes Canada-US-Mexico as standard and Roam Beyond for 120+ destinations from $40, making it the stronger pick for frequent cross-border travellers and customers who value bundled roaming over raw data volume.
The deciding factors are whether you need North American roaming included or can add it on occasion, whether you are in Quebec where Fizz has dominant 5G coverage, and whether rollover data or a price lock guarantee matters more to your usage pattern.
