For Quebec households comparing home internet providers, Vidéotron and Bell are the two most prominent options with fibre-to-the-home networks in the province. Vidéotron, a subsidiary of Quebecor, operates a fibre and cable network primarily across Quebec and has expanded into a limited portion of eastern Ontario. Bell operates its Fibe network across Quebec, Ontario, and Atlantic Canada, offering a broader geographic footprint and a wider range of speed tiers. This side-by-side comparison covers plans, pricing, speeds, coverage, contract terms, customer support, and more to help Quebec residents decide which provider offers the better fit.
Plans and pricing
Vidéotron offers a focused lineup of four fibre internet plans available in Quebec, ranging from its entry-level Internet 100 plan at $68/month up to its 2 GIGA symmetrical plan at $85/month. All Vidéotron plans include unlimited data. Bell's Quebec lineup spans from Fibe Internet 150 at $70/month up to the Gigabit Fibe 8.0 at $100/month with symmetrical 8 Gbps speeds. Bell includes Wi-Fi 7 equipment across its Quebec Fibe plans. While Bell has more plan variety in Quebec, Vidéotron stands out by offering 2 Gbps symmetrical service for $85/month — a strong value for high-speed fibre in the province, matching Bell's price for its 3 Gbps Gigabit Fibe 3.0 tier.
At comparable speed tiers, pricing between the two providers has converged in Quebec. Vidéotron's Internet GIGA (1000 Mbps down) sits at $80/month, priced above Bell's Fibe Internet 500 (500/500 Mbps) at $78/month, but now tied exactly with Bell's Gigabit Fibe 1.5 (1500/940 Mbps), also $80/month — giving Bell the clear speed advantage at that shared price point. Vidéotron's strongest counter remains the 2 GIGA plan at $85/month with fully symmetrical 2000/2000 Mbps, which matches the price of Bell's Gigabit Fibe 3.0 exactly — though Bell's plan delivers a higher 3 Gbps symmetrical ceiling at that same price point. Bell tops out in Quebec with the Gigabit Fibe 8.0 at $100/month delivering 8 Gbps symmetrical speeds, with Wi-Fi 7 hardware included across its Fibe lineup. Both providers offer no-contract terms on their Quebec plans.
Network and coverage
Both Vidéotron and Bell serve Quebec with fibre-to-the-home infrastructure, but their geographic reach differs significantly beyond the province. Vidéotron's network is concentrated in Quebec, where it has built out a hybrid fibre-coaxial and full-fibre network covering most major cities and suburban areas including Montreal, Quebec City, Laval, Longueuil, and surrounding communities. Vidéotron does offer service in a small area of eastern Ontario near the Quebec border, but that footprint is limited and those plans are not included on this page. Bell's Fibe network covers a broad swath of Quebec including areas where Vidéotron does not operate, and extends into rural communities through ongoing fibre expansion programs. Customers should confirm availability at their specific address with both providers before making a decision.
For most Quebec residents, both providers are viable options in urban and suburban areas, but rural availability may differ. Bell has the broader provincial footprint overall, having invested heavily in fibre expansion to smaller communities and through government-funded rural broadband programs. Vidéotron's strength is in densely populated urban Quebec markets where its hybrid fibre-coax network has been established for decades and where it competes aggressively on pricing. For those living outside major Quebec metro areas, Bell is more likely to be the available fibre option.
Head-to-head comparison
| Feature | Vidéotron | Bell (Quebec) |
|---|---|---|
| Starting price (fibre) | $68/mo (Internet 100) | $70/mo (Fibe Internet 150 - QC) |
| Entry-level speed | 100/30 Mbps | 150/150 Mbps (symmetrical) |
| Mid-tier value (500 Mbps) | $75/mo (500/50 Mbps, no contract) | $78/mo (500/500 Mbps, no contract) |
| Gigabit-tier price | $80/mo (1000 Mbps down) | $80/mo (1500/940 Mbps) |
| Top residential speed | 2,500 Mbps | 8,000 Mbps |
| Upload speeds | Asymmetric on most plans; symmetrical on 2 GIGA | Symmetrical on most Fibe plans |
| Data cap | Unlimited (all plans) | Unlimited (all Fibe QC plans) |
| Contract options | No contract (all plans) | No contract (all QC plans) |
| Equipment included | Free Internet gateway (all plans) | Wi-Fi 7 included (all QC Fibe plans) |
| Sign-up bonus | No | $50 Mastercard Prepaid Card (QC Fibe plans) |
| Provinces served | Quebec (primary) | QC, ON, Atlantic, MB (MTS) |
| Bundle discounts | Yes (with Vidéotron mobile/TV) | Yes (with Bell Mobility, Bell TV) |
| Customer support channels | Chat, Phone, Store, Self-serve, Community forum | Chat, Phone, Store, Self-serve, Community forum, Virtual repair tool |
Contract and pricing details
Vidéotron lists all four of its internet plans on a no-contract, month-to-month basis. There are no advertised term commitments on the plan listings for Internet 100, Internet 500, Internet GIGA, or 2 GIGA Internet. The promotional discounts — such as the $3/month saving on the GIGA plan and the $3/month lifetime saving on the 2 GIGA plan — appear to apply regardless of contract length, which is an advantage for customers who prefer flexibility. Vidéotron does not advertise a multi-year price lock guarantee similar to what Telus offers on its PureFibre plans.
Bell in Quebec offers no-contract pricing across its Quebec Fibe plans. Quebec plan listings include recurring monthly credits on select tiers. Bell Quebec Fibe plans include Wi-Fi 7 equipment and a $50 Mastercard Prepaid Card for new subscribers.
Equipment and installation
Vidéotron includes a free Internet gateway with all its plans. The gateway serves as the combined modem and router for your home network. Additional details on specific hardware models or Wi-Fi standards should be confirmed directly with Vidéotron. Installation terms and fees, if any, should also be verified at point of sale.
Bell includes Wi-Fi 7 hardware across its Quebec Fibe plans. Installation is $0 for self-install, or $0 for professional installation where self-install is not available at your address. A $100 professional installation fee applies if you decline self-install when it is available. Always confirm installation terms with Bell at time of order for your specific address.
Perks and add-ons
Vidéotron offers bundling with its own mobile wireless service (Videotron Mobile) and television (illico TV), which can unlock savings across services for subscribers who consolidate with one provider. Vidéotron Mobile operates on its own network in Quebec and leverages roaming agreements elsewhere. Bundling internet with Vidéotron Mobile may reduce monthly costs depending on the wireless plan selected.
Bell in Quebec provides bundling options with Bell Mobility and Bell Fibe TV, enabling package pricing for customers who want internet, wireless, and television from a single provider. Bell's Quebec Fibe plans include a $50 Mastercard Prepaid Card as a sign-up bonus, adding upfront value for new subscribers.
Customer support
Bell offers a wider set of support channels, including a Virtual repair tool that allows customers to troubleshoot connection issues without contacting an agent. Vidéotron's use of Messenger-based chat is notable as a more modern and accessible contact option for customers already on Facebook. Both providers have retail store presence in Quebec, and both offer self-serve portals for account management, billing, and basic troubleshooting. Neither provider consistently earns high satisfaction scores among major Canadian telecoms, so support quality should be factored into the decision alongside pricing.
Who should choose which?
- You live in a major Quebec urban or suburban area where Vidéotron's network is well established
- You want no-contract flexibility on all plan tiers without trading away promotional pricing
- You want 2 Gbps symmetrical speeds at $85/month, which is competitive for this tier and matches Bell's 3 Gbps price point
- You are bundling with Vidéotron Mobile or illico TV for package pricing
- You prefer Messenger-based chat as a customer support channel
- You prioritize a Quebec-based provider with long-standing local network infrastructure
- You live in a rural or smaller Quebec community where Bell has broader fibre coverage
- You want symmetrical 150/150 Mbps speeds on Bell's entry-level Fibe plan, faster than Vidéotron's entry-level tier
- Wi-Fi 7 included hardware is important to you
- You want a $50 Mastercard Prepaid Card sign-up bonus included with QC Fibe plans
- You are bundling with Bell Mobility or Bell Fibe TV
- You want the Virtual repair tool for self-service troubleshooting
- You need up to 8 Gbps symmetrical speeds (Bell's top Quebec tier)
Vidéotron wins on value at the top tier, offering 2 Gbps symmetrical service at $85/month with no contract — competitive against Bell's equally priced 3 Gbps Gigabit Fibe 3.0 plan for those who prioritize a fully symmetrical connection. Bell wins on coverage breadth, speed ceiling, and perks, including tiers up to 8 Gbps, Wi-Fi 7 equipment, and a $50 Mastercard Prepaid Card on QC Fibe plans. Both providers offer no-contract terms on their Quebec plans. For urban Quebec households, Vidéotron is a competitive and often cheaper alternative to Bell, especially for those who require multi-gigabit speeds. Bell is the stronger choice for rural Quebec residents and those who want the highest available speeds or prefer bundling with Bell's broader service ecosystem.
View the Vidéotron internet coverage map and Bell internet coverage map on Topicks.ca to check service availability in your area.
