Diallog vs TekSavvy Internet plans in Canada (2026)

TekSavvy and Diallog are both independent Canadian internet providers that lease access to networks owned by the larger carriers rather than building their own infrastructure everywhere they operate. TekSavvy is the larger of the two by footprint, offering DSL service over Bell and Telus lines, Cable service over Rogers, Cogeco, Shaw, Videotron, and Eastlink infrastructure, and Fibre in select areas, across all 10 Canadian provinces. Diallog is a Toronto-headquartered independent ISP founded in 1998, delivering Cable, DSL/FTTN, and Fibre internet in Ontario and Quebec only, reselling over Bell and Rogers infrastructure. Both operate primarily on a no-contract, month-to-month basis with unlimited data on every plan, but they differ sharply in geographic reach, plan count, and how their promotional pricing is structured.

Plans and pricing

Both providers sell every plan on a no-contract, month-to-month basis with unlimited data. TekSavvy's pricing is a mix of flat ongoing rates and plans that carry a temporary bill credit for the first 12 months before reverting to a higher regular rate: its Cable 100 plan in Ontario runs $38.95/month for the first year (regular $74.95/month), while several of its DSL and Quebec cable plans, such as DSL 50 Mbps Unlimited in ON/QC at $72.95/month, carry no promotional discount at all. Diallog's pricing follows a similar shape: several Ontario cable and fibre plans carry a limited-time discount (50% off for 3 months on select cable plans, $20 off for 6 months on its top fibre plan), while its Quebec DSL/FTTN lineup and several Ontario cable plans are priced at a flat regular rate with no stated promotion. The cards below show representative Ontario plans from each provider, since Ontario is the region with the broadest plan selection for both.

Diallog undercuts TekSavvy at the two directly comparable Ontario speed tiers shown here: its Plus 100/100 Mbps plan runs $30/month promo versus TekSavvy's $38.95/month for the same 100/100 Mbps spec, and its Gigabit 1000/200 Mbps plan runs $45/month promo versus TekSavvy's $71.95/month for the near-identical 1024/200 Mbps tier. Both providers also sell an identical 1500/940 Mbps fibre spec: Diallog prices it at $90/month promo ($110 regular), while TekSavvy's version (sold as "1.5 Gbps Unlimited" in MB, NB, NL, NS, ON, PE, and QC) runs $89.95/month promo but a higher $119.95/month regular rate, so which is cheaper depends on whether the promo or the reverted price applies. TekSavvy's clearest advantage is at the very top of the lineup: its 3,000/3,000 Mbps symmetrical fibre plan has no equivalent from Diallog, whose fastest plan tops out at 1,500 Mbps with a lower 940 Mbps upload.

Network and coverage

Geographic reach is the single biggest difference between these two providers. TekSavvy operates in all 10 Canadian provinces, leasing DSL access from Bell and Telus and Cable access from Rogers, Cogeco, Shaw, Videotron, and Eastlink depending on region, with Fibre available in select areas and serving as the only option in Nova Scotia and Prince Edward Island. Diallog is limited to Ontario and Quebec, reselling Cable, DSL/FTTN, and Fibre over Bell and Rogers infrastructure. Where both operate, Ontario and Quebec, Diallog offers the wider technology mix on paper (Cable, DSL/FTTN, and Fibre in a smaller, more concentrated footprint), while TekSavvy spans more underlying network partners across a much larger service area. Households outside Ontario and Quebec have only one option between the two: TekSavvy.

TekSavvy reaches every province in Canada, while Diallog is confined to Ontario and Quebec, so for the eight provinces and territories Diallog does not serve at all, TekSavvy is the only choice between the two. Within Ontario and Quebec specifically, Diallog offers a more concentrated lineup built on two underlying networks (Bell and Rogers), while TekSavvy in those same provinces draws on a wider mix of DSL and cable partners. Address-level availability varies by technology and network partner for both providers and should be confirmed directly before signing up.

Head-to-head comparison

Contract and pricing details

TekSavvy sells all 22 plans on a no-contract, month-to-month basis. Pricing is mixed: several plans, including Cable 30 Internet in Ontario and Cable 100 Internet in Ontario, carry a bill credit for the first 12 months before reverting to a higher regular rate (for example $32.95/month rising to $65.95/month, and $38.95/month rising to $74.95/month). Other plans, including DSL 25 Mbps Unlimited in ON/QC, High Speed DSL 50 in AB, DSL 50 Mbps Unlimited in ON/QC, Internet 75 in AB & BC, and the Cable 30, 60, and 120 Unlimited plans in Quebec, carry no promotional discount and are billed at a flat rate from day one. Pricing also varies regionally: the same Cable 30 and Cable 100 specifications cost more in AB, BC, MB, and SK than in Ontario.

Diallog also runs month-to-month pricing on all 13 plans with no term contract. Several Ontario cable and fibre plans carry a limited-time discount: the Plus 100/100 Mbps, Gigabit 1000/200 Mbps, and Gigabit 1500/200 Mbps plans all offer 50% off for the first 3 months, while the Gigabit 1500/940 Mbps fibre plan offers $20 off for the first 6 months. After the promotional window ends, pricing reverts to the regular rate (for example $60/month for Plus 100/100 Mbps and $90/month for Gigabit 1000/200 Mbps). Diallog's Quebec DSL/FTTN plans and several Ontario cable plans, including Cable Basic 15/2, Cable Starter 40/10, Cable Plus 60/10, Cable Ultimate 120/10, and Cable Extreme 360/30, are priced at a flat regular rate with no stated promotional discount.

Equipment and installation

Installation and equipment fee details for TekSavvy are not included in the data available for this page; customers should confirm self-install versus professional install procedures and any hardware costs directly with TekSavvy before signing up. Diallog offers a free Wi-Fi router and free installation on selected plans, reducing upfront setup costs for eligible subscribers; customers should confirm which plans qualify directly with Diallog.

Perks and add-ons

TekSavvy is one of Canada's longest-running independent ISPs, and several of its plans carry a 12-month bill credit that lowers the effective price during the first year. No bundle, streaming, or auto-pay discount is included in the data available for this page.

Diallog offers a free Wi-Fi router and free installation on selected plans, and several plans carry limited-time promotional pricing, including 50% off for 3 months on select cable plans and $20 off for 6 months on its 1500/940 Mbps fibre plan. Diallog is also one of the few remaining independent, non-Big-Three-owned ISPs in Canada, positioning its customer service as a differentiator from larger carrier-owned resellers.

Customer support

TekSavvy offers the broader support channel lineup of the two, including 24/7 phone support, email, live chat, social media, and a community forum. Diallog's channels are more concentrated but still direct, including phone support with an after-hours line and a contact form alongside an online FAQ. Despite the narrower channel list, Diallog holds the higher customer rating on Topicks.ca at 3.0/5, compared to 1.8/5 for TekSavvy.

Who should choose which?