Fizz and Oxio are two of Canada's most recognized budget internet providers, both operating as resellers over major carrier networks rather than owning their own last-mile infrastructure. Fizz, a brand of Vidéotron, serves Quebec exclusively over the Vidéotron cable network and is tightly integrated with Fizz's mobile service for potential bundling. Oxio (now owned by Cogeco) delivers internet over Vidéotron, Cogeco, Rogers, and Shaw infrastructure depending on your region, giving it a broader national footprint that spans Quebec, Ontario, and Western Canada. Both carriers offer no-contract month-to-month pricing, unlimited data on all plans, and include a modem or modem-and-router combo in the monthly price. For Quebec residents, this comparison is a genuine head-to-head: Fizz and Oxio use the same underlying Vidéotron network in the province, which makes pricing and perks the primary differentiators.
Plans and pricing
Both providers offer month-to-month no-contract pricing with unlimited data across all tiers. Fizz is the lower-cost option in Quebec, starting at $40/month for 30/10 Mbps and topping out at $68/month for 940/50 Mbps: six plans in total, all available only in Quebec. Oxio's Quebec lineup starts at $50/month for 30/10 Mbps, sitting $10 higher than Fizz's entry plan at comparable speed. Oxio's Ontario plans start lower at $25/month for 15/2 Mbps, and its Western Canada plans extend up to $95/month for 1,500/200 Mbps: speeds and regions Fizz does not serve at all. For Quebec residents comparing the two directly, Fizz consistently underprices Oxio at every speed tier.
Fizz offers a notably better price-per-speed ratio in Quebec at every comparable tier. At 30 Mbps, Fizz is $10/month cheaper than Oxio ($40 vs $50). At 200 Mbps, the gap widens: Fizz charges $52/month while Oxio charges $75/month for a similar plan. At the 500 Mbps tier, Fizz is $58/month vs Oxio's $75/month in Quebec. Oxio's Quebec lineup stops at 500 Mbps, while Fizz extends to 940 Mbps at $68/month. Oxio's Ontario and Western Canada plans are priced separately and are not directly comparable to Fizz since Fizz does not operate outside Quebec.
Network and coverage
Coverage is the starkest difference between these two providers. Fizz is available only in Quebec, where it operates over the Vidéotron cable network. Oxio operates across Quebec, Ontario, and Western Canada (BC, AB, MB, SK) by reselling over Cogeco, Rogers, Shaw, and Vidéotron networks depending on your location. In Quebec, both providers rely on Vidéotron infrastructure, meaning network quality is effectively the same: your choice comes down to price and service. Outside Quebec, only Oxio is an option. Oxio does not support the use of personal modems or modems provided by other internet providers; a modem and router supplied by Oxio are required.
For Quebec-based subscribers, both providers deliver service over the same Vidéotron infrastructure, so coverage within the province is equivalent. Fizz's Quebec service area aligns with Vidéotron's cable footprint, which is concentrated in greater Montreal, Quebec City, and other urban and suburban communities. Oxio's Quebec coverage similarly follows Vidéotron's service area. Outside Quebec, Oxio uses Cogeco for Ontario, Rogers and Shaw infrastructure for BC, Alberta, Saskatchewan, and Manitoba: Fizz has no presence in these markets.
Head-to-head comparison
| Fizz | Oxio | |
|---|---|---|
| Starting price (QC) | $40/mo (30/10 Mbps) | $50/mo (30/10 Mbps) |
| 200 Mbps plan price (QC) | $52/mo (200/30 Mbps) | $75/mo (200/30 Mbps) |
| 500 Mbps plan price (QC) | $58/mo (500/50 Mbps) | $75/mo (500/50 Mbps) |
| Top speed (QC) | 940 Mbps (940/50 Mbps) | 500 Mbps (500/50 Mbps) |
| Top speed (all regions) | 940 Mbps (QC only) | 1,500 Mbps (BC/AB/MB/SK) |
| Data cap | Unlimited (all plans) | Unlimited (all plans) |
| Contract | No contract (all plans) | No contract (all plans) |
| Modem included | Yes (Wi-Fi modem included) | Yes (modem and router included) |
| Personal modem supported | Confirm with Fizz | No. Oxio-supplied modem required |
| TV bundle available | Yes (bundle with Fizz TV) | Not offered |
| Mobile bundle available | Yes (bundle with Fizz Mobile) | Not offered |
| Satisfaction guarantee | Not stated | 60-day guarantee |
| Provinces served | Quebec only | QC, ON, BC, AB, MB, SK |
| Underlying network (QC) | Vidéotron | Vidéotron |
| Customer rating | No rating yet (Topicks.ca) | 4.5/5 (Topicks.ca) |
Equipment and installation
Both providers include Wi-Fi equipment in the monthly plan price. Oxio's modem-and-router combo is supplied directly by Oxio and is required: customers cannot bring their own modem or use one from a previous provider, which is a notable limitation for those upgrading from another service. Fizz includes a Wi-Fi modem and allows bundling with Fizz TV and Fizz Mobile for eligible Quebec subscribers.
Perks and add-ons
Fizz can be bundled with Fizz TV and Fizz Mobile in Quebec, making it a convenient single-provider option for households that want both internet and wireless on one account. Fizz does not offer a stated satisfaction guarantee period.
Oxio includes a 60-day satisfaction guarantee on its internet service: a longer trial window than most Canadian providers offer. Oxio is owned by Cogeco as of its acquisition, which positions it within a larger carrier ecosystem. No TV or mobile bundle is available through Oxio directly.
Customer support
Neither provider offers traditional phone support: both lean on digital-first support models. Fizz relies on its community forum and chat, while Oxio adds SMS support and a dedicated status page. Oxio holds a 4.5/5 rating on Topicks.ca; Fizz has not yet accumulated ratings on the platform.
Who should choose which?
- You live in Quebec and want the lowest available monthly price: Fizz undercuts Oxio at every comparable speed tier in the province
- You want to bundle internet with a TV or mobile plan under one provider: Fizz supports both
- You need gigabit-class speeds in Quebec: Fizz offers 940 Mbps while Oxio's Quebec lineup tops out at 500 Mbps
- You have an existing modem you want to use or prefer flexibility around equipment: Oxio requires its own modem
- You want a straightforward plan selection: six tiers with clear no-contract monthly pricing
- You live outside Quebec: Oxio serves Ontario, BC, Alberta, Manitoba, and Saskatchewan; Fizz does not
- You want a 60-day satisfaction guarantee before committing long-term
- You value a strong customer rating: Oxio holds a 4.5/5 on Topicks.ca; Fizz has no rating yet
- You prefer SMS-based support in addition to chat: Oxio offers both
- You are in Ontario or Western Canada and want a no-contract unlimited plan with included equipment
For Quebec residents, Fizz wins on price at every comparable tier, offering plans from $40/month that consistently undercut Oxio's Quebec lineup by $10 to $23/month depending on speed. Fizz also reaches higher speeds in Quebec (940 Mbps vs Oxio's 500 Mbps cap in the province) and supports TV and mobile bundles that Oxio does not offer.
Oxio wins on national reach, customer satisfaction, and its 60-day guarantee. If you are outside Quebec (in Ontario or Western Canada): Oxio is the clear choice since Fizz simply does not serve those markets. Even in Quebec, Oxio's 4.5/5 customer rating and SMS support channel give it an edge on service quality for customers who prioritize post-sale support over raw price.
Both providers use the same Vidéotron cable network in Quebec, so network performance is effectively identical. The decision for Quebec subscribers comes down to: lower monthly cost (Fizz) or better-rated customer experience and a satisfaction guarantee (Oxio).
View the Vidéotron internet coverage map on Topicks.ca to check service availability in your Quebec area, or the Cogeco internet coverage map and Rogers internet coverage map for Oxio coverage outside Quebec.
