Virgin Plus
Virgin Plus : Top Phone Plans & Phones Canada
Virgin Plus offers a range of no-contract postpaid mobile plans across Canada, catering to both light and heavy users. Entry-level plans start at $19 for 100 minutes with 0.25GB of 3G data, while unlimited talk and text plans on 4G begin at $25–$35. Mid-tier plans provide 20–70GB of data at $35–$60, often including a 10GB bonus, unlimited international messages, and calling to select countries such as the US, India, China, and the UK. Higher-tier plans offer up to 110GB of 4G data for $60–$70, with unlimited international messaging and long-distance calling, making Virgin Plus suitable for users who need generous data allowances and global connectivity.
| Plan | Talk/Text | Data | Cost | Highlights | |
|---|---|---|---|---|---|
| Virgin Plus - 250MB data, talk & text | 100 mins(Postpaid) | 0.25GBs | $19.00 | (Canada) | |
| Virgin Plus - 4G Unlimited Calling & Texting | Unlimited(Postpaid) | N/A | $30.00 | (AB,BC,MB,NB,NL,NT,NS,NU,ON,PE,SK,YT) | |
| Virgin Plus - 4G Unlimited Calling & Texting - QC | Unlimited(Postpaid) | N/A | $30.00 | (QC) | |
| Virgin Plus - 3GB data, talk & text | Unlimited(Postpaid) | 3GBs | $39.00 | (Canada) | |
| Virgin Plus - 10GB data, talk & text - QC | Unlimited(Postpaid) | 10GBs | $40.00 |
| (QC) |
| Virgin Plus - 10GB data, talk & text | Unlimited(Postpaid) | 10GBs | $45.00 |
| (AB,BC,MB,NB,NL,NT,NS,NU,ON,PE,SK,YT) |
| Virgin Plus - 40GB data, talk & text | Unlimited(Postpaid) | 40GBs | $50.00 |
| (AB,BC,MB,NB,NL,NT,NS,NU,ON,PE,SK,YT) |
| Virgin Plus - 60GB data, talk & text - QC | Unlimited(Postpaid) | 60GBs | $55.00 |
| (QC) |
| Virgin Plus - 60GB data, talk & text | Unlimited(Postpaid) | 60GBs | $55.00 |
| (AB,BC,MB,NB,NL,NT,NS,NU,ON,PE,SK,YT) |
| Virgin Plus - 100GB data, Unlimited talk & text - QC | Unlimited(Postpaid) | 100GBs | $60.00 |
| (QC) |
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Coverage Area
Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon
Bell
Virgin Plus Summary | ||
|---|---|---|
Cheapest Virgin Plus BYOP Plan | 0.25 GB, 100 mins, Unlimited msgs | $19 View Offer |
Cheapest Unlimited Virgin Plus Plan | Unlimited Talk & msgs | $30 View Offer |
Cheapest Postpaid Virgin Plus Plan | 0.25 GB, 100 mins, Unlimited msgs | $19 View Offer |
Virgin Plus Customer Reviews
Worst Customer Service EVER
I wanted to buy a phone and had a plan to change my mobile service provider to Virgin. I did all of this online.
I received an email telling me to call 1-800-509-9904 because they had to verify things with me. I did it. The person told me everything was okay but transferred me to customer service. Customer service said everything was okay and, while laughing, transferred me to another person and said they were on the line. They weren’t. I had to wait, and then the person didn’t even understand why it had been transferred to them but assured me everything was okay and that I should completely ignore the email I received, which is ridiculous.
So the following day, I called back 1-800-509-9904. They asked me a ton of questions to verify my identity, which I answered, and the person said my order would be processed and accepted because, well, I am indeed me.
Two days go by. I call back 1-800-509-9904. I am told the order has been cancelled. I repeat everything I had explained before, but they tell me I’m a fraudster. He says it was another internal team that cancelled my order, different from the team the person I had spoken to two days earlier was in. I never received any email about any of that though, and since I had been told everything was okay and processed, good thing I checked! Stellar job of internal and external communication for a… communication company…
Speaking of which, soon afterward, I receive an email telling me the order was cancelled (what a coincidence, definitely not because they completely forgot to do it, right!) in English even though my first language is French and all previous contact was in French.
Then, the icing on the cake. I receive an email soon after, in French, telling me all of this was just a mistake and to please call back to start again from the beginning.
How incredibly bold to waste one week of my time with contradictions upon contradictions, call me a fraudster, not let me know what’s happening with my order, get my language wrong, and finally have the BALLS to contact me AGAIN to ask me to still give you a chance?!?
This is, by far, the WORST customer service I have ever seen. You didn’t have me as a recurring customer and that’s how I’m treated—I can’t imagine how terrible you guys are once you’ve secured people’s money! I wouldn’t wish my worst enemy to have a plan or order anything from Virgin Plus.
CUSTOMER SERVICE IS FRUSTRATING
GETTING CUSTOMER SERVICE IS FRUSTRATING.
LONG WAITS, THEN THE PERSON ANSWERING DOES NOT SPEAK CLEARLY, AND RESULTS PROMISED DO NOT MATERIALIZE.
Could not get wifi
Always happy with service , but when bell bought out shaw I could not get wifi in restaurants and other places that were previously supported by shaw
Adequate for service
Adequate for service. Never provided A notice of contract expiry. Much too spammy with emails and text notifications.
