Editor’s Review
Telus offers a wide range of mobile plans, including prepaid, postpaid, and family options, with features such as unlimited nationwide talk and text, generous data allowances, and access to 5G+ speeds in select areas. Their plans are designed to cater to various needs, from budget-friendly options to premium offerings with extensive data and additional perks. However, some customers have reported challenges with customer service responsiveness and billing issues. Instances of delayed SIM activation, difficulties in porting numbers, and complications with account cancellations have been noted. Additionally, there are concerns about unexpected charges and the need for proactive account management to avoid additional fees. Overall, Telus provides a comprehensive mobile service with a range of plan options to suit different needs. While the service offers competitive pricing and reliable coverage, potential customers should be aware of the reported customer service challenges and exercise diligence in managing their accounts.
Reviews from Users
lie about the price
They lie to get you to use telus service. lie about the price. and then raise the cost even if you have a term
Less reliable than Rogers
To get you to switch to Telus, they lIE about pricing. When you challenge them on the lies, they tell you you misunderstood” The service is also less reliable than Rogers. if you spend anytime in underground parking and need the service to work in my experience Rogers is the better option.
Does not notify customer
Telus does not notify customer of end of contract and continues to bill for phone and service despite phone paid off within contract.
